Staff Professional Services Consultant

Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding – valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 — Alation helps organizations realize value from data and AI initiatives.

Alation has been recognized in 2024 as one of Inc. Magazine's Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. 

Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You’re Wrong, and Measure Through Customer Impact. 

Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we’re shaping the future of data intelligence with AI-ready data. 

Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day!

Job Description:

Who Are You

You are an established consultant, widely regarded as a go-to expert by your team and peers. You lead complex, high-impact engagements across diverse customer environments, consistently delivering results that exceed expectations. Strategic in thinking and grounded in delivery, you look beyond immediate project outcomes to identify long-term value drivers and opportunities for client growth.

You are confident navigating ambiguity, organizational politics, and stakeholder resistance, adapting your approach to engage effectively with both executives and operational teams. Your influence extends beyond delivery—shaping best practices, mentoring peers, and driving internal innovation. You are a key contributor to strategic initiatives and an advocate for standardization, continuous improvement, and cross-functional collaboration.

Calm under pressure, emotionally intelligent, and customer-obsessed - you bring clarity, leadership, and a strong sense of ownership to every engagement. You're passionate about learning, thrive in a fast-paced, collaborative setting, and are committed to helping customers realize measurable value through data.

Primary Deliverables

• Lead and deliver end-to-end Alation implementations that align with defined business outcomes and demonstrate how effective data management supports strategic goals.

• Provide regular, transparent project status reports and briefings to stakeholders, highlighting progress, managing expectations, and proactively addressing potential blockers to ensure timely and on-budget delivery aimed at realizing business outcomes.

• Design innovative, scalable solutions and implementation strategies, collaborating with customers to define both functional and technical requirements, while steering them toward efficient, repeatable approaches that maximize value.

• Drive strategic customer engagement by conducting enablement sessions, advising on key product features, and ensuring alignment with evolving business needs; provide regular, transparent updates to stakeholders and manage project risks through proactive planning and scope control.

• Collaborate cross-functionally with Technical Consultants on metadata ingestion and integrations, and with Sales through pre-sales knowledge transfers to ensure smooth transitions and continuity of customer goals.

• Coach and guide project team members, assess deliverable quality, and foster shared learning by contributing to internal knowledge bases, external communities, and product feedback for roadmap development.

• Identify and pursue expansion opportunities, uncovering additional Professional Services value-adds that address emerging customer challenges and drive long-term account growth.

Must-Have Competencies 

Consulting & Customer Success

• 5+ years of consulting experience in a lead role, delivering end-to-end software implementations that drive measurable business outcomes, often under tight timelines and budget constraints.

• Proven success in customer-facing roles within a software company, with a strong understanding of product implementation, adoption, and value realization.

• Skilled at navigating complex customer environments, managing stakeholder expectations, and leading engagements with strategic impact.

• Data Management Expertise

• Deep knowledge of data governance, data quality, metadata management, master and reference data, and how these capabilities support strategic business objectives.

• Experience with Alation or similar metadata management platforms, including configuration, deployment, and integration strategies.

• Strong grasp of cataloging practices, data lifecycle management, and aligning technical solutions with business value.

Work Environment & Travel Flexibility

• Energized by working in a high-growth, startup-like environment, and are comfortable collaborating virtually across distributed teams. 

• Willing to travel up to 30% to collaborate directly with customers and internal teams.

Innovation & Continuous Improvement

• Passionately curious and committed to continuous learning, proactively innovating and improving both personally and professionally.

• Stays ahead of industry trends and Alation capabilities to better advise customers on achieving business results through data management.

Nice-to-Have Competencies:

• Project Management/Scrum certifications (CAPM, PMP, Six Sigma, etc).

• DCAM Certification or similar

• Fluency in multiple languages

• Familiarity with software development, integration, SQL, Python, and APIs

• Experience with Business Intelligence tools (e.g., Tableau, Power BI, Looker, Sigma) and how data management supports analytical decision-making.

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Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                                   
 

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.  
 

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