Staff Software Engineer, Backend

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

What You’ll Do:

• Architect & Lead: Take ownership of designing and implementing end-to-end solutions for complex, high-impact projects. Your work will lay the foundation for future innovations and ensure the platform's scalability and reliability.
• Innovate & Evolve: Keep the platform at the cutting edge by staying current with the latest trends in Conversational AI, fintech, and software development. You'll have the freedom to experiment and implement new ideas that push the boundaries of what's possible.
• Collaborate & Inspire: Work closely with the CTO and engineering leads to drive best practices across the team. Your technical leadership will guide the team toward delivering high-quality, maintainable, and scalable code.
• Solve Complex Challenges: Dive into the toughest problems, from optimizing performance and scalability to ensuring security and data protection. Your solutions will directly impact the experience of millions of end-users.
• Drive Technical Excellence: Share your insights and expertise to help elevate the technical bar. You’ll be a go-to person for complex problem-solving and will work alongside your peers to ensure we're delivering top-tier solutions.

What You’ll Bring:

• Technical Mastery: 10+ years of experience in building and delivering complex, scalable technical products. You have deep expertise in at least one of the languages mentioned below, and are well-versed in both NoSQL and relational databases.
• Startup DNA: You thrive in fast-paced, dynamic environments, ideally with experience in startups ranging from 5 to 30 employees. You’ve successfully built products from scratch and are comfortable navigating the unique challenges of early-stage companies.
• Scalable Systems Design: Extensive experience with distributed systems, low-latency applications, and microservices. You know how to build systems that perform under pressure and scale seamlessly.
• Real-Time Experience: Proven track record with real-time interactions, leveraging technologies such as web sockets, long-polling, and server-sent events to create responsive, real-time applications.
• Security & Data Protection: Hands-on experience implementing security and data protection measures. You understand the importance of safeguarding sensitive information in fintech applications.
• Problem-Solving Mindset: You approach challenges with creativity and tenacity, always looking for effective, innovative solutions. Your proactive attitude helps you identify and resolve issues before they become problems.
• Best Practices Advocate: Strong advocate for Test-Driven Development (TDD) and unit testing. You believe in writing clean, maintainable code and setting a high standard for the team.

Proficiency in one or more of the following languages is required:

• C/C++
• Go
• Java
• JavaScript/TypeScript/Node.js
• Ruby
• Rust
• Python

Bonus Points:

• Hands-on experience with AI models and their integrations, specifically related to Conversational AI
• Proficiency in React and Python
• Familiarity with Fintech or Financial Services (FinServ) industries

What We Offer

• 💻 Remote First Policy
• 🏥 Medical/Dental/Vision Insurance
• 🏝 PTO & Holidays
• ✨ Life Insurance

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.