Staff Software/Firmware Engineer, FAE Suzhou

11 Minutes ago • 1-10 Years
Software Development & Engineering

Job Description

We are seeking a Software/Firmware Field Applications Engineer (FAE) to provide pre-sales and post-sales technical support for customers across China. This role focuses on DSP software and embedded module firmware development, testing, system integration and verification. The successful candidate will work closely with customers and internal teams to drive design wins, ensure smooth implementation, and deliver exceptional technical support throughout the product lifecycle. Responsibilities include supporting customers in DSP software and optical module and AEC firmware development, system bring-up, testing, debugging, and providing pre-sales and post-sales technical assistance.
Good To Have:
  • Familiarity with Python for automation and testing.
Must Have:
  • Support customers in DSP software and optical module and AEC firmware development, system bring-up, testing, debugging.
  • Provide pre-sales technical support, including product demonstrations, technical presentations, and design proposals.
  • Deliver post-sales assistance, including system validation, design troubleshooting, firmware updates, and customer training.
  • Align customer design requirements with company technologies and assist in proposal and solution development.
  • Identify and track new design opportunities, guiding customers through their development and integration process.
  • Provide onsite and remote support for real-time customer issues involving software, firmware, and hardware.
  • Collaborate with internal R&D, product, and marketing teams to optimize products and improve customer experience.
  • Prepare technical documentation, training materials, and conduct sessions for customers and distributors.
  • Master’s degree with 1–8 years or Bachelor’s degree with 3–10 years of Optical module R&D experience.
  • Solid understanding of DSP algorithms, embedded systems, and firmware architecture.
  • Proficiency in C programming.
  • Hands-on experience in optical module firmware, module debug/control software design/hardware design or telecommunication, data communication.
  • Familiar with debugging tools such as oscilloscopes, network analyzers, and software version control systems.
  • Strong analytical and problem-solving ability.
  • Excellent communication skills in both Chinese and English (written and verbal).
  • Self-motivated and capable of working independently as well as in cross-functional teams.
  • Demonstrates sound judgment in selecting methods and techniques for diverse technical challenges.
Perks:
  • Work with cutting-edge DSP and embedded firmware technologies.
  • Collaborate with a highly skilled global engineering team.
  • Engage directly with leading customers and innovative applications.
  • Grow your technical expertise and influence in a dynamic, fast-paced environment.
  • Competitive compensation and great benefits.
  • Enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity.
  • Dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us.

Add these skills to join the top 1% applicants for this job

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About Marvell

Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our innovative technology is enabling new possibilities.

At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead.

Your Team, Your Impact

We are seeking a Software/Firmware Field Applications Engineer (FAE) to provide pre-sales and post-sales technical support for customers across China. This role focuses on DSP software and embedded module firmware development, testing, system integration and verification. The successful candidate will work closely with customers and internal teams to drive design wins, ensure smooth implementation, and deliver exceptional technical support throughout the product lifecycle.

What You Can Expect

  • Support customers in DSP software and optical module and AEC firmware development, system bring-up, testing, debugging, and testing.
  • Provide pre-sales technical support, including delivering product demonstrations, technical presentations, and design proposals to achieve design wins.
  • Deliver post-sales assistance, including system validation, design troubleshooting, firmware updates, and customer training.
  • Align customer design requirements with company technologies and assist in proposal and solution development.
  • Identify and track new design opportunities, guiding customers through their development and integration process.
  • Provide onsite and remote support for real-time customer issues involving software, firmware, and hardware.
  • Collaborate with internal R&D, product, and marketing teams to optimize products and improve the overall customer experience.
  • Prepare technical documentation, training materials, and conduct sessions for customers and distributors.

What We're Looking For

Education:

  • Master’s degree or Bachelor’s degree, in Electrical Engineering, Electronic Engineering, Computer Engineering, Softwere Engineering
  • Master’s degree with 1–8 years of Optical module R&D experience.
  • Bachelor’s degree with 3–10 years of Optical module R&D experience.

Technical Skills:

  • Solid understanding of DSP algorithms, embedded systems, and firmware architecture.
  • Proficiency in C programming; familiarity with Python for automation and testing is a plus.
  • Hands-on experience in optical module firmware, module debug/control software design/hardware design or telecommunication, data communication etc.
  • Familiar with debugging tools such as oscilloscopes, network analyzers, and software version control systems.

Soft Skills:

  • Strong analytical and problem-solving ability.
  • Excellent communication skills in both Chinese and English (writen and verbal).
  • Self-motivated and capable of working independently as well as in cross-functional teams.
  • Demonstrates sound judgment in selecting methods and techniques for diverse technical challenges.

Why Join Us

  • Work with cutting-edge DSP and embedded firmware technologies.
  • Collaborate with a highly skilled global engineering team.
  • Engage directly with leading customers and innovative applications.
  • Grow your technical expertise and influence in a dynamic, fast-paced environment.

Additional Compensation and Benefit Elements

With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Interview Integrity

As part of our commitment to fair and authentic hiring practices, we ask that candidates do not use AI tools (e.g., transcription apps, real-time answer generators like ChatGPT, CoPilot, or note-taking bots) during interviews.

Our interviews are designed to assess your personal experience, thought process, and communication skills in real-time. If a candidate uses such tools during an interview, they will be disqualified from the hiring process.

This position may require access to technology and/or software subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR). As such, applicants must be eligible to access export-controlled information as defined under applicable law. Marvell may be required to obtain export licensing approval from the U.S. Department of Commerce and/or the U.S. Department of State. Except for U.S. citizens, lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3), all applicants may be subject to an export license review process prior to employment.

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