Staff Systems Engineer

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.

Position overview:

The Staff Systems Engineer will be responsible for providing support to e2open data center engineering functions across multiple geographical locations to achieve Hosting Operations’ Service Level Objectives. The successful candidate must have excellent large-scale infrastructure system design and implementation experience, as well as possess strong analytical, troubleshooting, and problem-solving skills, and be able to independently work with E2open's cross-functional teams across multiple geographical locations.

Key Responsibilities:

• Manage and support e2open’s Kubernetes container infrastructure platform across development, staging, performance testing, QA and production environments
• Manage and perform scheduled maintenance procedures to ensure that e2open’s hosting services are secure, reliable and performant
• Collaborate with counterparts from Datacenter Operations, Information Security and Product Development to design, develop and implement solutions that meet security and compliance requirements and SLO’s

• Design, deploy, and manage Kubernetes clusters using VMware vSphere Supervisor and Tanzu Kubernetes Grid Service
• Develop best practices and procedures to deploy, monitor and administer applications in a Kubernetes environment using CI/CD pipelines

• Develop best practices and procedures to configure and maintain the Kubernetes platform using GitOps principles
• Develop capacity management strategies to maintain the scalability, reliability and performance of e2open’s application hosting services
• Develop and maintain documentation for system configurations, procedures, and policies
• Manage and lead complex technical implementation and migration projects against aggressive timelines
• Work with internal and external teams to troubleshoot customer impacting issues
• Onboard and/or assist with onboarding containerized in-house applications into Kubernetes

Requirements:

• Diploma, Bachelor's Degree or equivalent in Computer Science, Engineering or a related field.
• 7+ years of Kubernetes administration, design and implementation experience, preferably on VMware vSphere Supervisor clusters
• Experience building and operating large-scale IT infrastructure that run high-performance distributed systems in production
• Experience building and operating production Kubernetes clusters in a primarily private but also occasionally public cloud infrastructure
• Proficiency with Linux, CI/CD Tools (ArgoCD, FluxCD), Configuration Management, Infrastructure as Code (GitOps)
• Strong engineering skills with scripting and programming languages such as bash, Python, and Go.
• Possess sound working knowledge of Server Virtualization, Containerization, Disaster Recovery, Automation, Software Defined Datacenter, Enterprise Storage, Operating Systems, Software Defined Networking, Information Security and Cloud Infrastructure.
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
• Ability to work independently and as part of a team
• CKA, CKAD or CKS certification a plus

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.