Staff Technical Program Manager - Growth

2 Months ago • 8 Years + • Software Development & Engineering

Job Summary

Job Description

Canva seeks a Staff Technical Program Manager (TPM) to lead cross-functional initiatives accelerating user growth, improving engagement, and unlocking new opportunities through experimentation and data-driven insights. The role involves leading complex, multi-disciplinary programs, working with leadership to set strategic goals, communicating program status, managing dependencies, and collaborating with engineering teams. Responsibilities include driving the delivery of high-priority initiatives, promoting accountability, mitigating program risks, facilitating continual improvement, and building strategic partnerships. The ideal candidate has 8+ years of experience in Technical or Program Management, ideally in a Growth or Experimentation environment at a SaaS company, with experience leading large-scale programs and proficiency in agile development and data analysis tools.
Must have:
  • 8+ years TPM experience in SaaS Growth/Experimentation
  • Lead large-scale cross-functional programs
  • Experience in user engagement, personalization, or customer lifecycle management
  • Proficiency in agile, project management tools, data analysis
  • Exceptional leadership, communication, problem-solving skills
Good to have:
  • Understanding of experimentation methodologies (A/B testing)
  • Machine learning and data analysis expertise
  • SQL proficiency, data visualization platform experience
Perks:
  • Equity packages
  • Inclusive parental leave policy
  • Annual Vibe & Thrive allowance
  • Flexible leave options

Job Details

Job Description

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

  • Lead with Data, create compelling stories in partnership with the Group Engineering and Data Lead, to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives
  • Proactively engage product delivery teams, understanding their delivery challenges and track delivery across the Group project portfolio
  • Promote accountability towards sustainable program delivery across the Sub Group, Group & SuperGroup leadership
  • Actively engage with engineering teams to identify and proactively mitigate program risks & issues
  • Assist in the identification of & help manage product delivery dependencies across teams and groups
  • Lead with Data, create compelling stories in partnership with the Group Engineering and Data Lead.
    Promote consistency in cycle planning, documentation and core practices across teams to ensure sustainable velocity, whilst maintaining flexibility to adapt to diverse requirements
  • Facilitate continual improvement rituals to build on the effectiveness of product development and engineering teams
  • Foster a culture of excellence by integrating innovative approaches within projects and promoting a dynamic and forward-thinking environment
  • Build strategic partnerships with cross-functional teams, including active collaboration with engineering teams to influence technical decisions, drive alignment, and deliver successful product outcomes
  • Partner within the TPM speciality to help codify and build the TPM craft and practice

You're probably a match if

  • You bring 8+ years of experience in Technical or Program Management, ideally in Growth or Experimentation environment at a SaaS company
  • You have a proven track record of leading large-scale cross-functional programs with measurable business impact.
  • You have experience leading programs focused on user engagement, personalisation, or customer lifecycle management, marketing technologies and growth channels.
  • If you have strong understanding of experimentation methodologies (e.g., A/B testing, multivariate testing), machine learning and data analysis.
  • If you have proficiency in agile product development process and modern project management tools (e.g., Jira).
  • If you have proficiency in analysing data to inform decisions using tools like SQL, or data visualisation platforms.
  • You have exceptional leadership, communication, and problem-solving skills.
  • You are a natural communicator who leads through influence, not authority
  • You have a love for navigating complexity and tackling ambiguous problems
  • You are dedicated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together
  • You are proactive focus on team improvement and personal growth in the TPM specialty.
  • You have the ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!


About the Growth Supergroup

On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 500+ passionate people, is made up of five groups: Activation & Engagement, Expansion, Monetisation, Revenue Platform, High Velocity Subscriptions Growth, and Sales & Success.

The work Growth Supergroup does spans from building exciting new growth-focused products & experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, through to building the global payments & subscriptions infrastructure that allows our monthly users worldwide to access our premium products.

We’re the Activation & Engagement Group within the Growth Supergroup, focused on helping every user see value in Canva from their very first interaction. We build the features and flows that help people understand, return to, and fall in love with Canva. Whether it's authentication, onboarding, engagement, or personalization, our work turns first impressions into lasting engagement. We’re a deeply collaborative group of product managers, engineers, designers, data scientists—and now, you.

About the Role

We are seeking an experienced and strategic Staff Technical Program Manager (TPM) to lead initiatives in one of the Groups in our Growth organization. In this role, you will drive cross-functional programs that accelerate user growth, improve engagement, and unlock new opportunities through rapid experimentation and data-driven insights.

As a Staff Technical Program Manager, you are part of the Group leadership team and it is your mission to work closely with senior product, engineering, data and design leaders and product development teams to build a sustainable culture of positive urgency in delivery and make our onboarding and engagement experiences magical, measurable, and scalable.

You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

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