Store Manager

3 Years ago • 3 Years + • $77,968 PA - $77,968 PA

Job Summary

Job Description

As the Store Manager, you will be responsible for overseeing all aspects of store operations, including guest experience, financial management, technical support, and team leadership. You will ensure the store provides an immersive and memorable experience for guests, manage schedules and financial aspects of the store, and provide technical support. You will also be in charge of hiring, training, and developing the store team, and setting and achieving sales targets.
Must have:
  • Minimum 3 years of relevant leadership experience.
  • Must have an egoless attitude.
  • Adaptable and strong problem-solving skills.
  • Positive team-oriented attitude.
  • Physical stamina for long periods of standing and lifting up to 40 lbs.
  • Dexterity for technical tasks like hand tools.
  • Proficiency in retail math and business skills.
Perks:
  • Robust Store Performance Commission Program
  • Paid time off
  • Sick time401(k) + Match
  • Medical, dental, vision, life, and disability insurance
  • Health and wellness resources and discounts for all those who qualify
  • Commuter (Transit and Parking) Benefits
  • Exclusive savings on entertainment, shopping, hotels, and more
  • Promotion Potential
  • Referral Bonus Program
  • Employee Discounts and Free Sessions

Job Details

Who We Are We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget! Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment. Interested in working at Sandbox VR? Sneak peek of our store experience HERE. What You Will Be Doing:
  • Strategic Leadership: You will be well-versed in every part of store operations, and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed. You’ll challenge the team to seek insights from others to optimize operational impact. You maximize profitability by implementing local marketing strategies and increasing store-controllable profit (SCP). You’ll set achievable goals for sales and KPIs for the team while on shift, (including targets for B2Bs, Gift Cards, Food & Bev), while celebrating wins and using positive coaching to meet those goals as a team. You’ll demonstrate the ability to look beyond today's bookings and actively pursue future bookings, ensuring a steady flow of business and sustained growth.
  • Deliver an Incredible Guest Experience: You’re driven by a passion for customer service and you’ll build and maintain a guest-centric culture, leading by example at all times. In addition, you will also support guest de-escalation, stepping in to support store staff when needed. You’ll also ensure the store team is well equipped to manage scheduled guest timetables to maintain on-time delivery of experiences.
  • Operational & Financial Management: You will keep up to date with all recurring reports, surveys, audits, and checklists. Ensure we keep our facility in top shape for the guests by maintaining cleanliness of our common areas, experience rooms, and all inventoried equipment. You will ensure that schedules and required breaks are provided as per state law and/or company procedures. You’ll proactively manage our day-of labor spend in accordance with pre-booking and unscheduled walk-ins. You’ll maintain clear communication with your District Leader and collaborate seamlessly across departments to fulfill support requirements and promptly deliver requested information.
  • Technical Support and Troubleshooting: You will ensure store schematics are meticulously set to meet company standards, ensuring a premium environment for all guests. You conduct thorough hardware/software checks throughout the week, immediately communicating any issues to store staff and Tier 1 Helpdesk respectively. You’ll have an intricate knowledge of our tech such that your staff can reduce store expenses by reasonably rehabilitating low-damage hardware. You lead the store staff through all new software updates and experience launches.
  • Store Leadership: You will lead the interview, hiring, and onboarding process for all store staff. You are also proactively identifying coaching opportunities in our Guest Experience Guides and Leads, and will partner with your ASM to deliver coaching and developmental goals. You consistently initiate check-ins with team members starting their shifts, providing a clear outline of the day's goals, and how to achieve success. You’re consistently engaging with team members, offering in-the-moment coaching to keep performance and morale high. You will develop staff so they excel in their current roles and are prepared for growth opportunities. You successfully delegate responsibilities within your leadership team, assigning informal roles to foster a sense of accountability.
Who We Are Looking For:
  • Leadership Experience: Minimum of three (3) years relevant experience as a leader in a retail operations management or hospitality industry.
  • Be Egoless: No room for personal agendas here
  • Underdog Mindset: We love strong problem solvers who can adapt to change well
  • Win Collectively: Positive attitudes are contagious, and we love winning as a team
  • Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
  • Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
  • Business Management Literacy: You should be proficient in “retail math” and business skills, including a working understanding of profit and loss statements and a comfort with data visualization tools (e.g. PowerBI, Tableau).
Benefits:
  • Robust Store Performance Commission Program
  • Paid time off
  • Sick time401(k) + Match
  • Medical, dental, vision, life, and disability insurance
  • Health and wellness resources and discounts for all those who qualify
  • Commuter (Transit and Parking) Benefits
  • Exclusive savings on entertainment, shopping, hotels, and more
  • Promotion Potential - We are growing and we want you to grow with us
  • Referral Bonus Program
  • Employee Discounts and Free Sessions
$77,968.80 - $77,968.80 a year
Note: Evening and weekend availability may be required depending on the business’ needs. Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Similar Jobs

frozenbyte games - Work Practice Program (TET)

frozenbyte games

Helsinki, Uusimaa, Finland (On-Site)
6 Days ago
Cygames - Motion Capture Editing Staff

Cygames

Shibuya, Tokyo, Japan (On-Site)
2 Months ago
Ubisoft - Animator

Ubisoft

Pune, Maharashtra, India (On-Site)
3 Months ago
Hawkeye Innovations - Data Processing Assistant

Hawkeye Innovations

Atlanta, Georgia, United States (On-Site)
3 Months ago
Survios - Gameplay Animator

Survios

California, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Larian Studios - Motion Capture Specialist

Larian Studios

Guildford, England, United Kingdom (On-Site)
2 Months ago
Activision - Animator

Activision

Shanghai, China (On-Site)
1 Month ago
Ubisoft - Technical Director, Animation

Ubisoft

Annecy, Auvergne-Rhône-Alpes, France (On-Site)
2 Months ago
Absurd Ventures - Senior Animator

Absurd Ventures

Santa Monica, California, United States (On-Site)
1 Month ago
PlayStation Global - Cinematic Artist (Contract)

PlayStation Global

Los Angeles, California, United States (On-Site)
2 Months ago
Ubisoft - 3D Gameplay Animator

Ubisoft

Montpellier, Occitanie, France (On-Site)
2 Months ago
Naughty Dog - Producer

Naughty Dog

Santa Monica, California, United States (On-Site)
1 Month ago
Activision - Senior Cinematic Artist

Activision

Warsaw, Masovian Voivodeship, Poland (Hybrid)
1 Month ago
Ubisoft - Confirmed Buyer - Creative Services, Production, Marketing & Communication

Ubisoft

Paris, Île-de-France, France (Hybrid)
3 Days ago
Barnstorm VFX - Animator: MID/SR

Barnstorm VFX

Canada (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Kirkland, Washington, United States

Apple - Manager, Future Tech and Testing

Apple

Cupertino, California, United States (On-Site)
3 Weeks ago
UPF Industries  - Forklift Operator I

UPF Industries

Grandview, Texas, United States (On-Site)
23 Hours ago
Fantasy - Senior UI Product Designer

Fantasy

United States (Remote)
3 Years ago
smartbear - Enterprise Account Executive

smartbear

Somerville, Massachusetts, United States (Hybrid)
2 Months ago
Nice - Solution Consultant

Nice

United States (Remote)
3 Weeks ago
Apple - 5G/4G Cellular Layer1 Control Firmware Engineer

Apple

San Diego, California, United States (On-Site)
1 Month ago
WebMD - Client Success Manager (Account Manager)

WebMD

Newark, New Jersey, United States (On-Site)
2 Months ago
Epic Games - Concept Outsource Lead

Epic Games

Cary, North Carolina, United States (On-Site)
2 Months ago
WebMD - Senior Data Engineer

WebMD

Madison, Wisconsin, United States (On-Site)
4 Months ago
The Walt Disney Company - Senior Software Engineer - C++/Rust

The Walt Disney Company

Bristol, Connecticut, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Exploring the cosmos of gaming, where every player becomes a space-faring hero.

United States (Remote)

Las Vegas, Nevada, United States (On-Site)

Austin, Texas, United States (On-Site)

Las Vegas, Nevada, United States (On-Site)

Los Angeles, California, United States (On-Site)

Oak Brook, Illinois, United States (On-Site)

Singapore (On-Site)

Hong Kong (On-Site)

Hong Kong (On-Site)

Singapore (On-Site)

View All Jobs

Get notified when new jobs are added by Sandbox VR

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug