Store Operations Associate Manager

1 Month ago • 2 Years + • Operations

Job Summary

Job Description

As part of the Store Operations team, working in the Romania office and reporting to the Store Operations Manager located in the United Kingdom, you will be responsible for successful digital product asset launches and live service updates for a portfolio of EA's global digital releases across all platforms. You will collaborate with multiple teams within Global Operations across different time zones and you will work with the Creative, Marketing, Digital Merchandising, and Brand teams, and external partners/platform providers.
Must have:
  • Schedule and track operational-related digital asset deliverables from partners.
  • Ensure tasks are entered, tracked, assigned, and status updated in internal systems.
  • Project management - set schedules, understand, and mitigate risk for product delivery.
  • Maintain relationships with internal and external partners.
  • 2+ years of applicable work experience (i.e, project management, product planning and scheduling, quality verification).
  • Excellent written and spoken English is required for the role.
  • Detail-oriented with a background in understanding project application tools.
  • Motivated, flexible, and shows initiative in solving problems independently.
  • Ability working within global and multicultural organizations.
Perks:
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Paid time off
  • Family leaves
  • Complimentary games

Job Details

As part of the Store Operations team, working in our Romania office and reporting to the Store Operations Manager located in the UK, you can work hybrid from our Bucharest office. You will be responsible for successful digital product asset launches and subsequent live service updates for a portfolio of EA's global digital releases across all platforms. As a larger team, we provide operational services to deliver EA content across all channels, platforms, and business models to our global network of players.

You will collaborate with multiple teams within Global Operations across different time zones and you will work with the Creative, Marketing, Digital Merchandising, and Brand teams, and external partners/platform providers.


Responsibilities:

  • Schedule and track operational-related digital asset deliverables from partners, including Merchandising teams, Creative, Marketing, and Studio Partners.
  • Ensure all tasks are entered, tracked, assigned, and their status updated in our internal JaaS and Asana systems.
  • Project management - set schedules, understand and mitigate risk for product delivery.
  • Partner with one or more Store Operations colleagues on the execution of title delivery.
  • Participation in regular franchise related Operations calls with internal partners.
  • Maintain relationships with internal and external partners.
  • Work within a hybrid model with three office days and two working from home days.


Experience Required:

  • 2+ years of applicable work experience (i.e, project management, product planning and scheduling, quality verification).
  • Excellent written and spoken English is required for the role.
  • Detail focussed with a background in understanding project application tools.
  • Motivated, flexible and shows initiative in solving problems independently.
  • Ability working within global and multicultural organizations.


About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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