Store Supervisor

2 Months ago • All levels • Business Development

Job Summary

Job Description

The Store Supervisor at Tesla plays a crucial leadership role, responsible for flawless execution of store targets and the development of a high-performing sales team. This hands-on position involves daily store operations, coaching and training sales advisors, analyzing sales performance, and managing customer experiences. The role requires strong sales acumen, leadership skills, and the ability to drive improvements in operational efficiency and team performance. Responsibilities include coaching, mentoring, and providing feedback on employee performance, ensuring adherence to company policies, managing customer escalations, and contributing to the overall success of the store. The successful candidate will possess strong communication and organizational skills, a passion for Tesla's mission, and a proven track record in sales and leadership roles.
Must have:
  • Strong sales performance and understanding of Tesla products
  • Coaching and mentoring experience in sales or operational roles
  • Knowledge of sales processes and exceeding targets
  • Strong organizational and communication skills
  • Passion for Tesla's mission and a valid driver's license

Job Details

What to Expect
As the Store Supervisor, you are a high-performing, energetic member of the leadership team in your market, reporting to the Store/Area Manager in your country, and responsible for flawless execution of your location hitting all targets. You have shown an aptitude and bias towards developing and guiding people to excel in their jobs. You are a front line leader that gets involved in the day-to-day activities of your team, store operations, and dealing with customers. You will be challenged to support your team through training, coaching, motivating and analyzing sales performance. You have a keen eye for operational details and the skills to drive changes and improvements in the team. You can operate independently, but in close cooperation with the Sales and Delivery leadership in your country. 
What You’ll Do

Business Performance & Health

  • Partner with Retail Leadership to communicate and execute the vision, business needs, and strategies at your location
  • Display a hands-on approach by consistently coaching, training and developing Sales Advisors at your location
  • Participate in and/or lead all sales, delivery and personnel activities under supervision of the Sales and Delivery Leadership in your market
  • Analyze data and collaborate with Retail leadership to track and manage progress
  • Maintain operational overview and translate business needs to actions on the floor
  • Constantly search for improvement. Provide a hands-on perspective to challenge and give input to the Retail leadership on their strategic and staff related decisions.
  • Participate in all delivery related activities when and as needed
  • Champion change management in your store and local market
  • Ensure your team is set up to execute on its key sales objectives, including but not limited to the creation of sales opportunities, scheduling test drives, maintaining a healthy/current pipeline with frequent follow-ups, and driving new orders and all other predelivery activities to enable smooth deliveries and high CSAT scores
  • Demonstrate ability to seamlessly cover daily store management duties as needed


Customer Experience & Brand Management
  • Responsible for ensuring all employees provide a best in class customer experience for every customer
  • Manage customer escalations quickly and effectively
  • Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Tesla's mission
  • Demonstrate mastery of presenting, selling and delivering the entire Tesla ecosystem
  • Ensure facility maintenance and showroom presentation adhere to the brand standard
  • Control store expenses continually striving to reduce costs

Employee Engagement & Development

  • Observe, review and continuously provide feedback on employee performance
  • Coach and mentor staff, introduce best practices and enable inclusion and team culture
  • Provide feedback and input on the performance of Sales Advisors in your market to your Retail leadership to ensure growth on the team
  • Support, implement and provide follow-up for all training initiatives
  • Assist with recruitment activities as needed
  • Ensure all employees adhere to Tesla policies and procedures
  • Escalate all people issues to store leadership in a timely and effective manner
What You’ll Bring
  • Strong sales performance and understanding of the business and products
  • Track record of coaching and mentoring sales or operational roles
  • In-depth knowledge of sales processes and ability to drive employees to exceed targets
  • Strong organizational skills.
  • Ability to influence stakeholders and peers.
  • Excellent communication skills in English and local language.
  • Confidence in learning and adapting to multiple technologies.
  • Passion about Tesla's mission.
  • A Valid driver's license.

Similar Jobs

Addepar - Alternatives Data Operations Analyst

Addepar

Pune, Maharashtra, India (On-Site)
23 Hours ago
Coupa - Solution Architect

Coupa

Tokyo, Japan (Hybrid)
6 Hours ago
The Walt Disney Company - Media & Search Executive

The Walt Disney Company

London, England, United Kingdom (Hybrid)
2 Weeks ago
Rackspace Technology - Senior Engagement Program Manager

Rackspace Technology

Canada (Remote)
1 Month ago
Extreme Inc. - Web Director (Headquarters)

Extreme Inc.

Tokyo, Japan (On-Site)
18 Hours ago
Keywords Studios - Art Business Development Manager, North America

Keywords Studios

Edmonton, Alberta, Canada (Remote)
2 Weeks ago
ION - Senior Technical Consultant - Endur

ION

Dallas, Texas, United States (On-Site)
6 Months ago
Google - Industry Architect, Transportation, Public Sector

Google

Reston, Virginia, United States (On-Site)
2 Days ago
Paytm - MICRO MARKET MANAGER : Nashik (QR Sales)

Paytm

Nashik, Maharashtra, India (On-Site)
6 Months ago
Google - Industry Manager, LCS, Beauty and Sports

Google

Hamburg, Hamburg, Germany (On-Site)
2 Days ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

The Walt Disney Company - Senior Artist (Show, Paint & Production)

The Walt Disney Company

Hong Kong (On-Site)
3 Months ago
Keywords Studios - Accounting Interns

Keywords Studios

Cinisello Balsamo, Lombardy, Italy (On-Site)
1 Month ago
Nintendo - Compensation Analyst

Nintendo

Redmond, Washington, United States (Hybrid)
2 Weeks ago
Dassault Systèmes - Sr. Financial Analyst, FP&A

Dassault Systèmes

New York, New York, United States (Hybrid)
17 Hours ago
Coda - Customer Support Specialist (Arabic & English)

Coda

Jakarta, Indonesia (Hybrid)
3 Weeks ago
Nintendo - Receiving Agent

Nintendo

New York, New York, United States (On-Site)
2 Months ago
DraftKings - Senior Equity & Financial Analyst

DraftKings

Boston, Massachusetts, United States (On-Site)
3 Weeks ago
QS Quacquarelli Symonds - Senior Finance Analyst

QS Quacquarelli Symonds

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
12 Hours ago
The Walt Disney Company - Sr. Technical Project Manager

The Walt Disney Company

Papenburg, Lower Saxony, Germany (On-Site)
2 Weeks ago
Wargaming - Tactical Sourcing Supervisor

Wargaming

Nicosia, Nicosia, Cyprus (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Goes, Zeeland, Netherlands

Pubg Emea - Publishing Manager

Pubg Emea

Amsterdam, North Holland, Netherlands (On-Site)
17 Hours ago
Tesla - Senior High Voltage Battery Mechanical Test Engineer

Tesla

North Brabant, Netherlands (On-Site)
2 Months ago
storytq - Technical Motion Designer (Internship)

storytq

Amsterdam, North Holland, Netherlands (Hybrid)
1 Day ago
Google - HR Process Owner, People Operations

Google

Amsterdam, North Holland, Netherlands (On-Site)
2 Weeks ago
PwC - Senior Consultant Balance Sheet Management (Amsterdam, Rotterdam, Utrecht))

PwC

Amsterdam, North Holland, Netherlands (On-Site)
7 Months ago
YouGov - HR Generalist

YouGov

Breda, North Brabant, Netherlands (Hybrid)
7 Hours ago
storytq - Accountant

storytq

Amsterdam, North Holland, Netherlands (Hybrid)
1 Day ago
Tesla - EMEA Construction Purchasing Internship

Tesla

North Holland, Netherlands (On-Site)
2 Months ago
Voodoo - Product Lead - Paper.io 2

Voodoo

Amsterdam, North Holland, Netherlands (Remote)
1 Month ago
Tesla - Senior Fullstack Software Engineer, Energy Software

Tesla

North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

WildBrain - Licensing Manager

WildBrain

Taipei City, Taiwan (Hybrid)
2 Weeks ago
Google - Strategic Partnerships Development Manager, Sellside Monetization

Google

Taipei City, Taiwan (On-Site)
2 Days ago
Tesla - Sales Advisor

Tesla

Baden-Württemberg, Germany (On-Site)
2 Months ago
The Walt Disney Company - Senior Sales Manager/Sales Manager

The Walt Disney Company

Taipei City, Taiwan (On-Site)
5 Months ago
Luxoft - Partnerships and Customer Success Lead

Luxoft

(Remote)
5 Months ago
Zazz - SDR_IT Staff Augmentation Only

Zazz

(Remote)
1 Year ago
Netflix - Client Sales Partner

Netflix

Mexico City, Mexico City, Mexico (On-Site)
2 Weeks ago
Google - Measurement Lead, Experimentation

Google

Chicago, Illinois, United States (On-Site)
2 Days ago
Epic Games - Lead External Development Manager

Epic Games

London, England, United Kingdom (On-Site)
1 Week ago
ByteDance - Innovation Tech Solution Sales - BytePlus - Taguig

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug