Strategic Account Executive

1 Month ago • 4-8 Years • Account Management

Job Summary

Job Description

Mark43 is seeking experienced Strategic Account Executives (SAEs) passionate about modernizing public safety operations. The role involves identifying, engaging, and closing high-value contracts with state, local, and federal public safety departments. Responsibilities include leading sales conversations, delivering product demonstrations, navigating public procurement processes, building industry networks, and managing multiple sales opportunities. The ideal candidate will have 4-8 years of public safety sales experience, a strong track record, and experience selling mission-critical software systems like CAD or RMS. This is a remote position requiring self-starters who can collaborate effectively and work independently.
Must have:
  • 4-8 years of public safety sales experience
  • Experience selling CAD, RMS, or similar systems
  • Experience with long, complex public sector sales cycles
  • Deep understanding of cloud-based SaaS value
  • Excellent organizational skills
  • Comfortable working remotely and independently
Good to have:
  • Strong enterprise portfolio experience
  • Fluency in Salesforce CRM
Perks:
  • Mission-driven company
  • Collaboration across teams
  • Tremendous opportunity for career growth
  • Valued ideas and expertise
  • Team motivated by collective success

Job Details

Mark43 is approved to hire in Canada, the UK, and 45 U.S. states, including Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Must reside in Illinois

Mark43’s mission is to empower communities and governments with innovative technologies that improve public safety and enhance quality of life of communities. We’re a SaaS company purpose-built for public safety agencies. Our software is powerful, scalable, and modern in design to set a new standard for the tools relied on by first responders every day.

Mark43 is expanding its sales team and hiring experienced, driven Strategic Account Executives (SAEs). This role is perfect for someone who is passionate about modernizing public safety operations and has a strong understanding of how enterprise SaaS solutions can transform government agencies.

As a Strategic Account Executive, you will collaborate with our Business Development team to identify and engage with state, local, and federal public safety departments. You will lead conversations, deliver compelling product demos, and close complex, high-value contracts. This role requires someone who thrives in long sales cycles, is comfortable navigating public procurement, and can clearly communicate the operational benefits of cloud-based platforms. SAEs are expected to build trusted relationships, actively network within the industry, and drive multiple sales opportunities simultaneously with precision and urgency. Our customers are diverse, and we are committed to fostering diversity of thought, background, and experience within our teams.

 

What You’ll Do

  • Drive sales with public safety agencies through demos, relationship-building, and value-driven problem solving.
  • Deeply understand Mark43’s product suite, the competitive landscape, and customer pain points in order to deliver tailored, consultative pitches.
  • Own the full sales lifecycle—from initial contact to contract execution—including in-person meetings and travel as needed.
  • Navigate complex procurement processes and maintain clear momentum throughout every stage of the deal.
  • Build and expand your public safety network to generate new pipeline opportunities.
  • Accurately record and manage sales activity in Salesforce or other CRM platforms.
  • Attend regional trade shows and industry events to network, build brand presence, and uncover leads.
  • Regularly reflect on and refine your approach to improve personal performance and sales outcomes.

 

What You Bring

  • A genuine passion for serving law enforcement, first responders, and the broader government technology mission.
  • 4–8 years of public safety sales experience, with a strong track record of exceeding quota.
  • Experience selling CAD, RMS, or similar mission-critical software systems.
  • Strong enterprise portfolio experience, ideally selling multiple products.
  • Experience navigating long and complex public sector sales cycles.
  • Deep understanding of the value and operational impact of cloud-based SaaS solutions.
  • Excellent organizational skills and the ability to manage multiple active opportunities.
  • Fluency in Microsoft Office, Google Workspace, and CRM systems (Salesforce preferred).
  • Self-starter mentality with a collaborative, team-oriented approach.
  • Ability to quickly absorb and communicate technical and operational product details.
  • Comfortable working remotely and independently from a home office.

 

What You Can Expect From Us

  • A mission-driven company building critical software to help first responders serve their communities better.
  • Collaboration across teams including Customer Success, Implementations, Product, Engineering, and Support.
  • Tremendous opportunity for career growth into Strategic AE leadership, Customer Success, or Growth team roles.
  • A company that values and respects your ideas, feedback, and domain expertise.
  • A team motivated by collective success and public impact rather than personal gain.
  • A workplace that is dedicated to improving the future of public safety and government technology.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

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About The Company

Manchester, England, United Kingdom (Hybrid)

New York, United States (Remote)

Manchester, England, United Kingdom (On-Site)

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