Strategic Account Manager
Job Summary
Job Description
Everyday Health Consumer is seeking an Account Manager to oversee accounts for top health and pharmaceutical brands in the digital marketing space. The role involves partnering with the Sales Team to be clients' primary point of contact, managing client expectations, and collaborating with internal stakeholders on campaign initiatives. The ideal candidate is a self-starter experienced in client relationship management within digital media, possessing close attention to detail and a collaborative spirit. Responsibilities include serving as a liaison, developing a deep understanding of client business objectives and company products, generating media plans aligned with KPIs, and managing campaigns by ensuring all program requirements are documented and communicated.
Must have:
- Bachelor's degree
- 3+ years of relevant experience
- Primary client point of contact experience
- Strong communication skills
- Media plan development experience
- Proactive, results-focused, detail-oriented
- Ability to manage workload against deadlines
- Positive attitude and willingness to learn
Good to have:
- Experience in the healthcare industry
- Experience processing insertion orders
- Experience collaborating with internal finance teams
- Experience processing contracts
- Experience reconciling billing
Perks:
- Medical, dental, vision, life and disability benefits
- Flexible Spending accounts
- 401(k) with company match
- Employee Stock Purchase Plan
- Pregnancy and Parental leave
- Family Planning Support via Maven
- Flexible Time Off
- Volunteer Time Off
- Fitness Reimbursement
- Employee Resource Groups
- Company-sponsored events
7 skills required
Job Details
Description
Everyday Health Consumer is seeking an Account Manager to oversee accounts for the industry’s top health and pharmaceutical brands in the digital marketing space. In this role, you will partner with the Sales Team to serve as clients’ primary point of contact, managing client expectations and partnering with internal stakeholders across campaign-specific initiatives. The ideal candidate is a self-starter who thrives in a fast-paced environment and has experience managing client relationships in digital media - at an online publisher, in a media buying/planning role, etc. Close attention to detail and wanting to be part of a highly collaborative team is a must!
Key Responsibilities:
● Serve as a liaison between clients, Sales and other internal teams to ensure campaigns are set up to meet and exceed client objectives and performance goals
● Develop a deep understanding of clients’ business objectives and a strong knowledge of Everyday Health’s product offerings
● Generate compelling media plans that align with client KPIs and manage campaigns by ensuring all
program requirements are documented, communicated, and understood by all cross-functional groups
● Manage your campaigns, including aiding client requests and updating internal teams on campaign and project statuses
Requirements
● Bachelor’s degree
● 3+ years relevant work experience at a publisher, advertising agency, or ad tech company
● Previously served as the primary point of contact for clients with demonstrated communication skills
● Experience developing media plans, processing insertion orders, and collaborating with internal finance teams
● Proactive – results-focused, initiative-taker, detail-oriented, creative thinker and team player
● Capable of managing workload against deadlines - the ability to prioritize daily tasks with minimal
intervention
● Positive attitude and a willingness to learn
● Experience with, or interest in, the healthcare industry a plus
● Process contracts and reconcile billing on a monthly basis
About Everyday Health Group
Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 74 million health consumers and over 890,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare providers, consumers and payers with trusted content and services delivered through Everyday Health Group’s world-class brands.
Our Culture and Values
We created our values together to guide our collective purpose and pursuits. We are collaborators and problem solvers. We empower one another to make informed decisions and to be enabled towards action. We embrace success. We recognize that innovation can spark and be born from any of us no matter our individual role or background. We encourage open mindedness and sensitivity to each other and our environment. Our personal and professional passions get ignited, nurtured and supported. We value that doing is greater than talking as the most measurable means of impact. Our collective purpose to deliver enlightened audience experiences with trusted brands is what drives the success of our business and our professional satisfaction.
Life at Everyday Health
At Everyday Health Group, a division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.
Everyday Health offers competitive salaries in addition to robust health and wellness benefits including medical, dental, vision, life and disability benefits, Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic, flexible work environment where you can see the direct impact of your performance, then Everyday Health is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.
Everyday Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Note: The salary compensation for this role is $70,000 to $85,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
#everydayhealth
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