Strategic Account Manager

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office.

Position Overview:

We are expanding quickly and are seeking an enthusiastic, hard-working and entrepreneurial individual to join our Commercial Account Management Team. We are looking to hire a Commercial Account Manager with a minimum of three years’ experience who will be responsible for managing a selection of our top clients.

Our ideal candidate will have worked in a property related organisation and have enterprise software selling experience and will understand the industry and its structure. You will be responsible for managing and increasing revenue from our client base and will manage the relationship with large investor and owner clients.  The role requires solid sales skills coupled with an ability to think strategically. 

The clients will be based all over the UK so some travel with overnight stays will be required. When not out visiting clients, the role will be based at our office in Central London. This is a quota carrying, individual contributor role.

Responsibilities:

• Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.

• Develop a strong working knowledge of MRI’s solutions and the markets in which we operate.

• Identify opportunities for cross-selling other MRI products.

• Recommend appropriate solutions and negotiate acceptable terms with the client

• Develop and implement strategic sales plans to proactively identify and close new opportunities 

• Determine clients on-going requirements to meet changing business need

• Sell to multiple levels of stakeholders to promote the full MRI suite within our client base  

• Work closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams

• Achieve and exceed all quarterly and annual fiscal targets and objectives

• Maintain regular contact with your customers by telephone and face to face meetings.

• Ensure Salesforce is up-to-date to reflect all sales activity

• Maintain timely and accurate sales forecasts within Salesforce

• Manage your pipeline of opportunities from enquiry through to closure through Salesforce

Knowledge and Skills:

• Track record of sales achievement, operating in a target driven environment

• Enterprise software solutions sales experience

• Ability to identify opportunities and cross-sell other MRI products 

• Knowledge of the Real Estate Software market is an advantage although not essential

• Team player

• High level of initiative with ability to work unsupervised

• Tenacious and driven

• Very organized with good time management skills

• Confident and motivated with high energy

• Hungry for success, always looking for ways to improve and learn

• Sound knowledge of Microsoft Office

• Experience of using Salesforce.com

• Excellent verbal and written communication skills, good listener

• Be innovative by understanding the underlying business requirement and offering solutions to meet that need

• Undertake business analysis to the point where this can be shared internally

• Ability to communicate effectively and to identify sales opportunities

• Ability to work under pressure and meet agreed targets and deadlines

• Ability to multi-task, managing complex sales projects, sometimes with long lead times  

• Good attention to detail and a desire to see a task through to completion

• Be honest, trustworthy and act with tact, diplomacy, integrity and professionalism

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.  

• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.  

• Invest in our competitive Personal Pension plan and help set you up for your future.  

• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).   

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme.  

• Income Protection Plans give you the peace of mind you deserve.   

• Further your professional development and growth with our generous Tuition Reimbursement Schemes.  

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.   

Amazing growth takes amazing employees. Are you up to the challenge?  

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!  

 
As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.  

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.