Strategic Partner Account Manager

2 Months ago • 5 Years + • Account Management

Job Summary

Job Description

As a Strategic Partner Account Manager, you will be responsible for developing and maintaining strong relationships with key partners in the AV, Broadcast, and Surveillance industries. You will act as the primary point of contact, providing support and guidance to ensure mutual success. The role involves identifying and pursuing new business opportunities, collaborating with sales and marketing teams to execute joint plans, and leveraging strategic integrations and alliances to enhance value for partners and customers. You will also be responsible for defining and tracking performance indicators, analyzing business trends, and ensuring partners receive the necessary support and training to drive growth. This role requires close collaboration across sales, marketing, product, and partner programs teams to ensure seamless execution of partner strategies.
Must have:
  • Develop and maintain partner relationships
  • Identify and pursue new business opportunities
  • Understand network solutions and technologies
  • Bachelor’s degree in related field
  • 5+ years in partner account management
  • Excellent communication and presentation skills

Job Details

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.


Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.


Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.


Strategic Partner Account Manager


Extreme Networks is seeking a highly motivated and experienced Partner Account Manager to focus on partners in the AV, Broadcast, and Surveillance space. The successful candidate will leverage Extreme's strategic integrations and alliances to drive business growth, enhance partner relationships, and support the delivery of cutting-edge network solutions.


Key Responsibilities:


Partner Relationship Management:

·        Develop and maintain strong relationships with key partners in the AV, Broadcast, and Surveillance industries.

·        Act as the primary point of contact for partners, providing support and guidance to ensure mutual success.

·        Facilitate regular meetings and communication with partners to review performance, discuss opportunities, and address any challenges.


Business Development:

·        Identify and pursue new business opportunities with existing and potential partners.

·        Work closely with the regional channel sales, field sales and marketing teams to create and execute joint business and marketing plan.


Strategic Integrations and Alliances:

·        Leverage Extreme's strategic integrations and alliances to enhance the value proposition for partners and customers.

·        Collaborate with Extreme's product and technical teams to ensure seamless integration of Extreme solutions with partner technologies.


Cross-functional Collaboration:

·        Work closely with sales, marketing, product, and partner programs teams to ensure seamless execution of partner strategies.

·        Align with internal and partner stakeholders to develop joint business plans and execute against shared objectives.

·        Leverage Extreme Networks’ solutions to drive differentiation and increase partner adoption.


Performance & Metrics:

·        Define, track, and report on key performance indicators (KPIs) related to partner success and revenue impact.

·        Continuously analyze business trends and market opportunities to optimize partner strategies.

·        Ensure partners receive ongoing support, enablement, and incentives to drive sustained growth.


Technical Support and Training:

·        Ensure partners are well-equipped with the knowledge and skills needed to effectively sell and support Extreme products.

·        Coordinate training sessions, workshops, and webinars to keep partners updated on the latest Extreme solutions and industry trends.

·        Provide or facilitate expertise in post-sales technical support for partners' Extreme products and networks.


Qualifications:

·        Bachelor’s degree in Business, Marketing, or related field.

·        Minimum of 5 years of experience in partner account management, preferably in the AV, Broadcast, or Surveillance industries.

·        Proven track record of developing and managing successful partner relationships.

·        Strong understanding of network solutions and technologies, including AV, Broadcast, and Surveillance systems.

·        Excellent communication, negotiation, and presentation skills.

·        Ability to work independently and as part of a team.

·        Willingness to travel as needed to meet with partners and attend industry events.

 


Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.


We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.

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