Strategy and Operations Senior Associate

1 Month ago • 2-6 Years • Business Development • $118,000 PA - $170,000 PA

Job Summary

Job Description

The Strategy and Operations Senior Associate at Google Customer Solutions (GCS) contributes to business growth and product adoption by leveraging data analysis, developing strategic plans, and driving cross-functional alignment. Responsibilities include drawing insights from sophisticated business analyses, designing operational processes and tools, creating comprehensive sales/business strategies, communicating data-driven recommendations to leadership, and defining implementation plans. The role requires strong analytical and communication skills, experience with executive stakeholders, and the ability to manage complex initiatives. This position works with GCS sales teams to advise and support small- and medium-sized businesses (SMBs).
Must have:
  • Data analysis and insights generation
  • Strategic planning & execution
  • Cross-functional collaboration
  • Executive stakeholder management
  • Excellent communication skills
Good to have:
  • Experience with large datasets
  • Advertising/digital media experience
  • Consultative sales experience
  • Advanced degree
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 2 years of experience with an advanced degree.
  • 2 years of experience working with executive stakeholders.
  • 2 years of experience developing business strategies or managing cross-functional initiatives.

Preferred qualifications:

  • 2 years of experience generating insights from analysis on large data sets to drive business decisions.
  • Experience collaborating with multiple stakeholders across organizational boundaries.
  • Experience in advertising, consultative sales, business development, or a digital media environment for a complex organization.
  • Structured problem solving skills, combined with strong business acumen.
  • Excellent communication and presentation skills with the ability to take complex, ambiguous topics and turn them into compelling narratives for different audiences.

About the job

The GCS Sales and Strategy teams provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, help teams drive strategic partnerships and new initiatives forward, and drive sustainable business growth and product adoption. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives. Team members are experienced in business strategy and operations, analytical and strategic, yet highly pragmatic and results-oriented.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Draw interpretable insights from sophisticated business analyses and advanced modeling.
  • Design processes, tools, and operating cadences to achieve organizational outcomes.
  • Develop comprehensive sales, product or business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth.
  • Communicate data-driven recommendations to leadership and to the broader organization by preparing polished presentations and identifying key takeaways.
  • Define actionable plans and roadmaps and align cross-functional stakeholders to drive successful implementation of change initiatives.

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