Studio Technician Support

1 Month ago • 1 Years + • Administrative

Job Summary

Job Description

The Studio Technician Support role at Playtech Live in New Jersey involves providing technical support for video streaming equipment, data, optical, and network systems. Responsibilities include installation and maintenance of video cameras, audio equipment, and troubleshooting computer hardware/software. The position requires monitoring information systems, resolving problems, responding to user calls, and maintaining CDN server connections. Additional duties include preparing technical reports, adhering to NJ Gaming Commission regulations, and collaborating with production teams. Regular maintenance and calibration of studio equipment are also key responsibilities. The role demands strong problem-solving skills and the ability to work in a team.
Must have:
  • Adhere to NJ Gaming Commission Regulations
  • Provide technical support for video streaming equipment
  • Install and maintain video streaming equipment
  • Troubleshoot computer hardware and software
  • Monitor information systems and solve problems
  • Collaborate with production teams
  • Maintain studio equipment
  • Excellent problem-solving skills
Perks:
  • Night Differential Pay
  • Annual Performance Bonus
  • Holiday Pay
  • PTO & Paid Sick Time
  • Health Insurance (Medical, Dental, Vision)
  • 401K Match

Job Details

Company Description

PT Services (New Jersey) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (New Jersey) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in New Jersey!

Visit our website to learn more about our company. www.playtech.com

Job Description

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Adhere to New Jersey Gaming Commission Regulations and PT Services NJ regulations and departmental policies and procedures.
  • Provide technical support for the video streaming equipment, data, optical and network communication systems in accordance with the specified procedures.
  • Perform installation and maintenance of video streaming equipment such as video cameras, audio, video cards, cabling, and any other equipment in accordance with the specified procedures.
  • Install, administer, and troubleshoot computers, laptops and any hardware as requested by management.
  • Monitor information systems by diagnosing problems, solving them immediately and advising the direct manager about the work carried out and the execution times.
  • Respond to user calls and troubleshoot, diagnose and resolve software problems.
  • Monitor CDN server connections, diagnose and solve problems, or organize the aversion of problems.
  • Provide day-to-day technical support such as consultations and provision of services for users.
  • Make and save reports of any related documentation.
  • Eager to learn and participate with new applications, software, and networking stocktaking.
  • Prepare necessary technical reports when requested by management.
  • Understand and use IT technical terminology and comply with any regulatory enactments, standards, and provide technical documentation requirements.
  • Execute duties in accordance with the standard IT service operating procedures.
  • Perform regular maintenance and calibration of studio equipment to ensure optimal performance.
  • Set up and configure audio-visual systems for various studio productions and live streaming events.
  • Collaborate with production teams to ensure seamless technical operations during broadcasts and recordings.
  • Implement and maintain safety protocols specific to the studio environment, including proper handling of electrical equipment and cable management.
  • Perform any additional duties as instructed by management.

Qualifications

EDUCATION & EXPERIENCE/QUALIFICATIONS REQUIRED

  • Associate Degree (Preferred) and/or equivalent technical training.
  • Must be able to write, speak and read English, full professional proficiency.
  • Preferably, 1 year of previous IT and/or technical computer experience.
  • Detail oriented and be able to work in a team.
  • Problem solving skills and working on different assignments simultaneously.
  • Refined manner of speech with peers.
  • Flexibility to work weekends, holidays, and overnight shifts when needed.
  • Must be able to wear assigned uniforms and maintain professional appearance standards
  • Must be able to obtain a NJ Casino Employee Registration license through the NJ DGE.

COMPENSATION & BENEFITS

  • Pay Rate: $25 an hour
  • *Night Differential Pay from 11PM-7AM
  • Annual Performance Bonus
  • 10 Holiday Pay
  • 10 PTO & 5 Paid Sick Time
  • Health Insurance: Medical, Dental & Vision.
  • 401K – up to 4% match

Additional Information

If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech US-Human Resources. Our team will be happy to help!

Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.

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About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


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