Study Abroad Advisor (North America)

Role:Study Abroad Advisor (North America)

Location:Shenzhen, China

Job type:Full time,Fixed Term Contract for 3 years 

Work Arrangement: In Office

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

The role:

We are seeking a dynamic and knowledgeable Study Abroad Consultant – US & Canada Focus to provide end-to-end guidance to students pursuing higher education opportunities in North America. This role involves managing client interactions, offering personalized academic and career advice, and guiding students through the university selection and application process. The consultant will also handle administrative tasks such as signing contracts, setting up student profiles, and tracking application progress. In addition to one-on-one advising, the role includes conducting outreach through educational fairs, webinars, and university events. The ideal candidate will have prior experience in international education counselling, particularly for US and Canadian institutions, along with strong communication skills, multitasking ability, and a proactive, student-first approach.

Role responsibilities:

• Specialize in study-abroad consulting services targeting the United States and Canada.
• Manage client communication, address inquiries, schedule visits, and provide students and parents with comprehensive study-abroad guidance.
• Sign study-abroad contracts, create student profiles, and develop application progress reports.
• Offer professional advice on major selection, career planning, and university applications, considering current domestic and international employment trends.
• Conduct knowledge-sharing presentations at educational fairs, university talks, and online webinars to expand client outreach.
• Work closely with the Case Manager team for seamless application, visa preparation, and pre-departure coordination.

Key skills and experience:

• Bachelor’s degree from a recognized university; US study experience and/or consulting experience is preferred.
• At least 1 year of successful experience in international education counselling for North American universities.
• Strong verbal and written communication skills, proactive in identifying client needs and providing solutions.
• Proficient in Microsoft Office and familiar with CRM tools.
• Capable of handling multiple projects simultaneously and working under pressure.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

 Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.