Supervisor, Distribution Center Operations

1 Year ago • 3 Years + • Operations

Job Summary

Job Description

FOX Factory designs, engineers, and markets performance-defining products for bicycles, vehicles, and other applications. Marucci Sports, a subsidiary, is seeking a detail-oriented, tech-savvy Supervisor for their distribution center. This role oversees daily operational activities including allocation management, transfer order completion, and communication with Sales and Operations. The supervisor will work with the Warehouse Manager to ensure efficient warehousing processes, contribute to operational excellence, and coordinate shipment scheduling and routing with customers. Responsibilities include monitoring workflow, implementing continuous improvement, supporting inventory accuracy, utilizing ERP/WMS systems, troubleshooting issues, training associates, and maintaining safety standards. A strong understanding of warehouse operations, leadership, problem-solving, and communication skills are essential.
Must have:
  • Strong understanding of warehouse operations
  • Leadership and team management skills
  • Excellent problem-solving and organizational skills
  • Effective communication skills
  • Knowledge of warehouse safety procedures
  • 3+ years in warehouse operations
  • 1+ year in a supervisory role
Good to have:
  • Experience in high-volume distribution or e-commerce
  • Familiarity with lean warehousing or Six Sigma
  • Proficiency in Microsoft Office
  • Experience with ERP/WMS systems
  • Ability to troubleshoot and train system usage
  • Ability to manage multiple tasks
Perks:
  • Competitive wages
  • Great benefits
  • Employee discounts
  • Medical, Dental, Vision
  • Health Spending and Dependent Care Savings Accounts
  • Disability and Life Insurance
  • 401k plan with employer matching

Job Details

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Supervisor, Distribution Center Operations

Marucci Sports, a wholly owned subsidiary of Fox Factory, was founded by two former MLB players and their athletic trainer who began handcrafting bats for some of the best players in the game from their garage in 2004. Fast forward to today, that dedication to quality and understanding of players’ needs has turned Marucci into an All-American success story, the number one bat preferred by players and The Official Bat of Major League Baseball (MLB).

Position Summary:

We are seeking a detail-oriented, tech-savvy Supervisor to oversee key day-to-day operational activities within our distribution center. This role is responsible for allocation management, transfer order completion, and clear/proactive communication with internal stakeholders in Sales and Operations. The ideal candidate will work closely with the Warehouse Manager and Warehouse General Manager to ensure efficient and accurate execution of warehousing processes, contributing to overall operational excellence.

Position Responsibilities:

  • Daily allocation of all work activities within the warehouse with a deep understanding of our business needs and capacities via constant communication with Sales and Operations.
  • Supervise and execute the timely and accurate completion of transfer orders.
  • Serve as a liaison between warehouse operations and internal departments (Sales, Operations, Inventory Control) to ensure clear, timely communication and resolution of issues.
  • Coordinate with customers the scheduling and routing of shipment pick-ups and deliveries.
  • Review and update customer routing guides and compliance requirements 
  • Monitor and maintain daily workflow within the warehouse to meet service level agreements and performance targets.
  • Partner with Warehouse Manager and General Manager to implement continuous improvement initiatives and process optimization strategies.
  • Support inventory accuracy and integrity through diligent coordination and communication during receiving, picking, packing, and shipping processes.
  • Utilize ERP and WMS systems to track, manage, and report on operational metrics and performance.
  • Troubleshoot system/process issues related to inventory transactions, allocations, and transfers.
  • Train, guide, and support warehouse associates in operational processes and technology use.
  • Maintain safety and compliance standards in accordance with company policies and regulatory requirements.
  • Provide support and act as a backup to the Warehouse Manager as needed.

Specific Knowledge, Skills or Abilities Required:

  • Strong understanding of warehouse operations.
  • Strong leadership and team management skills, with the ability to motivate and direct staff.
  • Excellent problem-solving and organizational skills.
  • Effective communication skills to coordinate with cross-functional teams.
  • Knowledge of warehouse safety procedures and ability to enforce them consistently.
  • Experience working in a high-volume distribution center or e-commerce environment.
  • Familiarity with lean warehousing practices or Six Sigma methodologies.
  • Proficient in Microsoft Office (Excel, Outlook, Teams), ERP/WMS systems and inventory tracking tools.
  • Ability to troubleshoot and train others in system usage (e.g., SAP, NetSuite, Manhattan, etc.).
  • Proven ability to manage multiple tasks and prioritize in a fast-paced, deadline-driven environment.

Position Qualifications:

Education:

  • Associate or Bachelor's degree, or 5+ year equivalent experience in warehouse/distribution operations.

Experience:

  • 3+ years in warehouse operations, including at least 1 year in a supervisory or team lead role.

Work Environment and Physical Requirements:

  • Physical requirements include standing, walking, lifting up to 50 lbs, and operating warehouse equipment.

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Note:

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions – including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.

Fox offers an excellent compensation package and wide-ranging opportunities for professional development.  Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching.  Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.

#Marucci

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