Supply Chain Training Specialist

About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

DESCRIPTION OF DUTIES:

• Assists supervisor with developing, maintaining, and implementing training plans.

• Supports New Hire Orientation and partners with supervisor and appropriate stakeholders to optimizes training experience during the orientation period.

• Designs and facilitates trainings and e-learning courses that supports organizational needs.

• Develops and maintains the on-the-job training program policies and procedures.

• Assists in the development of infrastructure for training programs and facilitates the implementation of standardized methods and procedures for department trainers to provide an optimal learning experience and knowledge retention.

• Consults supervisor, leadership, and stakeholders to identify and specify needs; develop overall training requirements, define scope and learning objectives, and ensure alignment with overall business needs and priorities.

• Partners with supervisors, business managers, and appropriate stakeholders to establish and maintain a process to develop, evaluate, and improve the Employee Development Program

• Partners with supervisor, business managers, and appropriate stakeholders in addressing business needs within scope of knowledge, skills, and abilities and research and/or develops solutions.

• Collaborates with supervisor and department managers regarding the planning and implementation of training programs and related initiatives.

• Gathers policy, procedural and technical updates and ensures dissemination of information through training curriculum and other means.

• Acts as program manager in establishing and maintaining a system for documenting and publishing policies and procedures.

• Publishes and administers e-learning courses through SharePoint and/or Learning Management System.

• Creates and facilitates training classes and materials to support employees’ professional development.

• Schedules training opportunities for employees to include compliance training, business need training as well as ad-hoc training.

• Coordinates scheduling of classroom training and resources and assists department trainers with conducting core training classes and assessments.

• Tracks and reports on employee training plans and certifications and ensures resources are coordinated to maintain certification.

• Partners with business managers and appropriate stakeholders in planning and execution of continuous improvement initiatives

• Assists in the application of Lean Concepts throughout work centers.

• Provides project and/or customer facing support within training scope as needed.

• Project Manages training requirements in support of Business Continuity Plan, design of training materials, and conducts off-site training at Third Party Logistics (3PL) location(s).

• Participates in continual professional development, including, remaining current on training industry practices, training methods and tools, to ensure quality and sustainment of training programs.

SUMMARY OF REQUIREMENTS:

• 3 to 5 years of related experience required.

• Experience developing and delivering professional training to adult learners.

• In-depth business knowledge of Supply Chain processes (Production, Distribution and Logistics)

• Proficient with Microsoft Office programs (Outlook, Word, Excel, SharePoint, Power Point, Project)

• Knowledge of IBM iSeries, SharePoint, and Oracle applications preferred.

• Knowledge of adult learning techniques, training concepts and practices preferred.

• Strong understanding of Training Within Industry, LEAN, PDCA, Kaizen and other continuous improvement processes

• Project Management: ability to manage complex projects.

• Intermediate to advanced skill level in Instructional Design tools: Articulate 360 and Adobe Creative Suite

• Technical administration of Learning Management System

• Undergraduate degree in related field or the equivalent combination of education, training, and experience in a related field

• Lean Practitioner Certified preferred.

• Certified Associate in Project Management preferred.

• Training within Industry trainer certified preferred.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role

This position is onsite in Redmond, WA, and not open to remote status at this time.

This position includes a base pay range of $32.45 - $51.92 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.