Support Engineer (#2459)

3 Weeks ago • All levels • Administrative

About the job

Job Description

N-iX seeks a Support Engineer for a full-time position on a web application project focusing on the trading market. This application provides corporate clients with customizable products ensuring transparency, flexibility, and predictability in market exposure. Responsibilities include utilizing scripting languages (PowerShell or Python), managing Windows and Linux/Unix OS environments (including MongoDB), ensuring production-quality systems and documentation, managing server-side infrastructure, onboarding new APIs and systems, analyzing system data to recommend improvements, maintaining data communication integrity, and working effectively under pressure. Proactive issue resolution and process improvement are crucial, requiring excellent documentation, communication, and organizational skills.
Must have:
  • Scripting (PowerShell or Python)
  • Windows/Linux/Unix OS expertise
  • MongoDB knowledge
  • Server-side infrastructure knowledge
  • API/system onboarding experience
  • Data analysis and improvement recommendations
  • Data communication maintenance
  • Calm demeanor under pressure
  • Proactive issue resolution
  • Excellent documentation skills
Good to have:
  • Grafana
  • Market connectivity protocols
  • Financial services background
  • FIX Messaging protocol
  • SQL, PostgreSQL, Oracle
Perks:
  • Flexible working format
  • Competitive salary
  • Personalized career growth
  • Professional development tools
  • Active tech communities
  • Education reimbursement
  • Corporate events
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N-iX is looking for a Support  Engineer to join our team full-time.

About project

It is a web application focusing on the trading market and provides corporate clients with a comprehensive suite of customization products, offering transparency, flexibility and predictability. The main goal is to allow clients to gain exposure to the market, simply and transparently, to extract a return.

Responsibilities:

  • Knowledge of scripting language (PowerShell or Python);
  • Solid background in Windows, Linux/Unix OS, including MongoDB,
  • Ensure delivered systems are of production quality. Ensure software is adequately documented for handover to the business;
  • Knowledge of server-side infrastructure and admin tools;
  • Experience in technical onboarding of new APIs and systems;
  • Analyze and process system-collected data and recommend improvements to site operations and maintenance strategies;
  • Ensure data communications from monitored systems remain intact and data is properly collected and stored;
  • Must be able to work under demanding conditions with a calm demeanor;
  • Proven ability to show proactiveness in picking up issues and improving existing processes;
  • Process-driven and systematic mindset;
  • Excellent documentation, communication, and organizational skills;

Will be a plus:

  • Knowledge in Grafana;
  • Knowledge of market connectivity protocols for key global derivative, commodity, cash, and equity markets;
  • Experience gained in a financial services background, ideally finance;
  • Good to know Fix Messaging protocol
  • SQL, PostgreSQL, Oracle;

We offer:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits
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