System Administrator

About AiDASH

AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com

We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.

Join us in Securing Tomorrow!

The Role

We are looking for a junior System Administrator with 1–3 years of experience to join our IT and infrastructure team. The ideal candidate is hands-on, curious, and eager to grow in a fast-paced environment. You will be involved in a wide range of responsibilities from end-user support to managing office infrastructure and critical IT systems.

What you'll do?

• Install and maintain Windows 10/11 and macOS on laptops
• Handle user onboarding and offboarding tasks, including access provisioning
• Manage IT asset inventory (laptops, monitors, peripherals, etc.)
• Work with MDM tools like Intune and Jamf for device provisioning and policy enforcement
• Provide end-user support (Windows, macOS, VPN, email, basic software tools)
• Administer access controls and user/group permissions across systems
• Maintain NAS and GPU servers.
• Manage networking equipment (switches, routers, access points) and ensure reliable office internet
• Monitor and manage firewall configurations and rule changes
• Support Exchange server and commonly used software/tools
• Troubleshoot IPv4 network issues, VPN connectivity, and local DNS/DHCP problems

Who are we looking for?

• 1–3 years of experience in system/IT administration or desktop support
• Familiarity with Windows and macOS environments
• Basic understanding of IP addressing, subnetting, switching, and NAT
• Working knowledge of firewalls, VPNs, and network troubleshooting
• Exposure to MDM tools like Intune or Jamf is a strong plus
• Understanding of user account and access management (AD, SSO, etc.)
• Comfortable with hardware/software setup and support for laptops and desktops
• Willingness to learn, grow, and adapt in a dynamic startup environment
• Strong communication skills and a customer-first attitude

We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.

We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.