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Team Lead

England, United Kingdom (On_site)

Team Lead

11 Hours ago • 6-8 Years • Operations

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Job Description

As a Mecca Team Lead in Taunton, England, you'll be responsible for creating unforgettable customer experiences. You will lead and motivate your team to deliver exceptional service, ensuring every customer enjoys a fantastic visit. Responsibilities include managing shifts, building strong team relationships, and fostering a welcoming and energetic environment. Your leadership will focus on customer satisfaction and empowering your team to achieve great results in a fun and rewarding workplace. The role involves directly supporting and motivating your team members to deliver high-quality service, managing schedules, and ensuring the overall success of your team.

Must have:

Strong leadership skills
Customer-first mindset
Ability to engage and inspire team
Organized and proactive
Exceptional service delivery

Perks:

Competitive Salary (£13.14/hour)
Real contracts (8-35 hours)
Paid breaks
Industry-leading Employee Rewards platform
50% discount on food and drinks
Pension and Life Assurance
Company Sick Pay Scheme
Employee Assistance Programme
Mental Health First Aiders
Funded Apprenticeships and training
Uniform provided

Job Description

Competitive Salary - £13.14/ hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided- Fantastic new design just launched in 2024

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

Strong leadership skills with a customer-first mindset
Ability to engage and inspire your team
Organised and proactive in a fast-paced environment

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