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Team Leader

England, United Kingdom (On-site)

Team Leader

1 Month ago • All levels

About the job

2 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

leadership

Job Description

As a Team Leader at Mecca, you'll be responsible for leading a team of customer service professionals, ensuring a smooth and enjoyable experience for all visitors. You'll need strong communication skills, the ability to motivate and inspire your team, and a passion for delivering exceptional customer service. Your responsibilities will include ensuring the smooth running of the club, managing staff rotas, and resolving customer queries.

Must have:

Good communication skills
High level of attention to detail
Fun, adaptable, caring, and hardworking
Committed to providing excellent customer service

Perks:

Competitive pay
Paid breaks
Industry-leading Employee Rewards platform
50% discount on food and drinks
Company Sick Pay Scheme
Pension
Life Assurance
Employee Assistance Programme
Access to in-venue Mental Health First Aiders
Opportunity to complete a funded Apprenticeship
Uniform provided

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Job Description

What’s in it for you?

Competitive pay
Paid breaks
Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
Company Sick Pay Scheme
Pension
Life Assurance
Employee Assistance Programme and access to in-venue Mental Health First Aiders
Opportunity to complete a funded Apprenticeship
Uniform provided

As Team Leader, you will be responsible for making sure that we stay on track, leading the team and making sure our customers have a great time. You will be a confident communicator and able to engage the team to agree priorities and share success.

Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Qualifications

Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
Good communication skills
High level of attention to detail
A smile for everyone

Additional Information

Flexible working hours to include evenings and weekends.

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