Team Leader

7 Months ago • All levels

Job Summary

Job Description

As a Team Leader at Mecca, you'll be responsible for leading a team of customer service professionals, ensuring a smooth and enjoyable experience for all visitors. You'll need strong communication skills, the ability to motivate and inspire your team, and a passion for delivering exceptional customer service. Your responsibilities will include ensuring the smooth running of the club, managing staff rotas, and resolving customer queries.
Must have:
  • Good communication skills
  • High level of attention to detail
  • Fun, adaptable, caring, and hardworking
  • Committed to providing excellent customer service
Perks:
  • Competitive pay
  • Paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount on food and drinks
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme
  • Access to in-venue Mental Health First Aiders
  • Opportunity to complete a funded Apprenticeship
  • Uniform provided

Job Details

Job Description

What’s in it for you?

  • Competitive pay
  • Paid breaks
  • Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping and more!
  • 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme and access to in-venue Mental Health First Aiders
  • Opportunity to complete a funded Apprenticeship
  • Uniform provided

As Team Leader, you will be responsible for making sure that we stay on track, leading the team and making sure our customers have a great time. You will be a confident communicator and able to engage the team to agree priorities and share success.

Our Team Leaders are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Qualifications

  • Your attitude is more important than experience, we are looking for people who love looking after customers, are fun, adaptable, caring and hardworking who will fit into a cheeky chatty environment.
  • Good communication skills
  • High level of attention to detail
  • A smile for everyone

Additional Information

Flexible working hours to include evenings and weekends.

 

Similar Jobs

Wildlife Studios - Senior Data Engineer

Wildlife Studios

São Paulo, Brazil (On-Site)
1 Month ago
reversing labs  - Vice President, Product Marketing

reversing labs

United States (Remote)
3 Weeks ago
Red Points - Sales Development Representative (SDR)

Red Points

New York, New York, United States (Hybrid)
4 Months ago
Ion - Web and Mobile Tech Lead

Ion

Mexico City, Mexico (Hybrid)
3 Months ago
Tesla - Sales Manager - Store Supervisor

Tesla

Chignin, Auvergne-Rhône-Alpes, France (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Star schema - Assistant Manager

Star schema

Moulton, Alabama, United States (On-Site)
1 Week ago
Epic Games - Partner Operations Release Manager

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Univision - Paid Social Media Analyst

Univision

Bogota, Colombia (On-Site)
2 Months ago
PM Group - Lead HVAC 3D DESIGNER

PM Group

Bengaluru, Karnataka, India (Hybrid)
10 Months ago
Apple - SWE - Sr Software Engineer, Siri User Experience Metrics and Data

Apple

Cupertino, California, United States (On-Site)
1 Month ago
Tesla - Senior Service Technician

Tesla

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
4 Months ago
Altagram Group - Localization Engineer –  APAC Region (m/f/d) - Video Game Localization

Altagram Group

United States (Remote)
8 Months ago
Epic Games - Tech Animation Artist

Epic Games

Shanghai, Shanghai, China (On-Site)
2 Months ago
Google - Senior Account Strategist, Mid-Market Sales

Google

Mountain View, California, United States (On-Site)
2 Months ago
London stock Exchange - Technical Programme Manager

London stock Exchange

London, England, United Kingdom (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in England, United Kingdom

Brillio - For testing purpose - R01539561

Brillio

London, England, United Kingdom (Hybrid)
8 Months ago
Rockstar Games - Senior Full Stack Engineer (C#/React)

Rockstar Games

Edinburgh, Scotland, United Kingdom (On-Site)
4 Weeks ago
Funko - Web Content Producer, DTC

Funko

London, England, United Kingdom (On-Site)
1 Month ago
AliveCor - Consumer Marketing Lead, Europe (fixed-term)

AliveCor

London, England, United Kingdom (On-Site)
1 Month ago
Marsh McLennan - Compliance Business Partner - Insurance

Marsh McLennan

London, England, United Kingdom (Hybrid)
1 Month ago
GameJobs - Technical Artist

GameJobs

London, England, United Kingdom (Hybrid)
1 Year ago
Inspired Entertainment - Arcade Host

Inspired Entertainment

Ayr, Scotland, United Kingdom (On-Site)
1 Week ago
bytedance - Destination Service Manager - EMEA

bytedance

London, England, United Kingdom (On-Site)
3 Months ago
Aristocrat - Director, Post Merger Integration

Aristocrat

London, England, United Kingdom (Hybrid)
2 Months ago
magnopus - Senior Automation Tester

magnopus

St Albans, England, United Kingdom (Remote)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming.

Blackpool, England, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Beeston, England, United Kingdom (On-Site)

Blackpool, England, United Kingdom (On-Site)

Birkenhead, England, United Kingdom (On-Site)

Aberdeen, Scotland, United Kingdom (On-Site)

Swansea, Wales, United Kingdom (On-Site)

Manchester, England, United Kingdom (On-Site)

Dundee, Scotland, United Kingdom (On-Site)

Manchester, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by The Rank Group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug