This role involves overseeing all cash and forex operations for a Point of Representation, including ATM maintenance, reconciliation, and bulk cash handling, ensuring compliance with SARB and bank regulations. The Team Leader will lead, coach, and manage a team of Level II Cash Consultants, fostering a high-performance culture. Key responsibilities also include risk management, operational efficiency analysis, supporting digital migration, and enhancing client experience through cross-departmental collaboration.
Good To Have:- FAIS-aligned qualification
- Additional certifications in cash management, ATM/forex operations, or risk and compliance
- Adopting Practical Approaches & Exploring Possibilities
- Articulating Information & Providing Insights
- Challenging & Generating Ideas
- Convincing People & Understanding People
- Following Procedures & Upholding Standards
- Making Decisions
Must Have:- Lead, coach, and manage a team of Level II Cash Consultants
- Oversee all cash functions including ATM/ANA maintenance, reconciliation, bulk cash, and foreign exchange operations
- Ensure accuracy, efficiency, and compliance with SARB and bank regulations
- Act as a custodian and key risk manager
- Ensure all transactions, audits, and controls are managed within mandate
- Resolve irregularities timeously
- Analyse cash flow trends and maintain optimal cash levels
- Support digital migration
- Collaborate across departments to enhance service delivery and operational effectiveness
- 4-5 years' experience in branch banking with cash handling, foreign exchange, ATM operations, and bulk cash procedures
- 2-3 years in a leadership or supervisory role managing a cash operations team
- Ability to interpret and apply banking policies, including SARB regulations, cash security protocols, and operational risk management standards
- Experience in client engagement and internal collaboration