Team Leader - Employee Benefits

7 Hours ago • All levels

Job Summary

Job Description

The Team Leader - Employee Benefits role at Mercer Marsh Benefits in Bristol involves leading and engaging a team, focusing on talent management, and ensuring high-quality service delivery. Responsibilities include managing team performance, overseeing talent management (retention, recruitment, onboarding), driving colleague engagement through action planning, ensuring effective training and development, and leading continuous improvement initiatives. The role requires strong project management skills and a focus on continuous improvement. The company offers professional development opportunities, an inclusive culture, and benefits to enhance well-being. The company is committed to hybrid work with at least three days per week in the local office or working onsite with clients.
Must have:
  • Proven experience managing an administration team.
  • Experience conducting specialised technical checks.
  • Strong project management skills.
  • Proficient IT skills, particularly Excel.
Good to have:
  • Knowledge of Employee Benefits.
  • Ability to manage and motivate team members effectively.
  • Ability to influence and inspire others.
  • Experience in sharing best practices.
  • Strong decision-making skills.
Perks:
  • Professional development opportunities.
  • Interesting work.
  • Supportive leaders.
  • Vibrant and inclusive culture.

Job Details

Company:

Mercer

Description:

Mercer Marsh Benefits is seeking an experienced Team Leader to join our Consulting Delivery team in Bristol. As a global leader in the health and benefits marketplace, we operate in 135 countries, designing benefits solutions that meet the needs of businesses and their people.

What can you expect? 

You will lead and engage a team, taking ownership of all aspects of talent management in line with the MMB framework. You will be accountable for the quality of service provided by your team, driving continual improvement in quality, efficiency, and service delivery.

We will count on you to:

  • Manage team performance and proactively address issues in line with MMB framework.
  • Oversee talent management, including retention, recruitment, and onboarding of new team members.
  • Drive colleague engagement through action planning and continuous focus.
  • Ensure effective training and development plans are in place for all team members.
  • Lead continuous improvement initiatives within your team and ensure adherence to best practices.
     

What you need to have:

  • Proven experience managing an administration team.
  • Experience conducting specialised technical checks on colleagues' work.
  • Strong project management skills and a focus on continuous improvement.
  • Proficient IT skills, particularly in Microsoft Office, especially Excel.
     

What makes you stand out:

  • Knowledge of Employee Benefits is a plus.
  • Strong ability to manage and motivate team members effectively.
  • Proven ability to influence and inspire others.
  • Experience in sharing initiatives and best practices with the team.
  • Strong decision-making skills.
     

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
     

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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