Tech Workforce Management - Senior Associate

5 Months ago • 3-5 Years • Legal

Job Summary

Job Description

This role focuses on ensuring the right resources are available for projects. Responsibilities include allocating staff to client engagements, managing resources to meet utilization targets, gathering information on staff career goals, resolving unassigned clients, creating productivity reports, analyzing staff availability, creating financial reports, and supporting training on TalentLink. The ideal candidate will have experience in workforce planning, resourcing, recruitment, or project management, preferably in professional services or a corporate environment. Strong Excel skills and experience in the tech landscape (software developers, data analysts, cybersecurity specialists) are crucial.
Must have:
  • Allocate staff to client engagements
  • Manage resources to meet utilization targets
  • Gather staff career goal information
  • Create productivity reports
  • Analyze staff availability
  • Strong Excel skills
  • Tech landscape experience
Good to have:
  • Power BI knowledge
  • Arabic language skills

Job Details

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

What does this role aim to achieve in the firm/what impact does the role create 

A career in Resourcing and Deployment, within the Delivery line of service, will provide you with the opportunity to work in cross business units and help our network be even more agile in the ever evolving markets we work with, providing the right people on the right projects at the right time. 

As a Resourcing Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You’ll focus on ensuring that resources of suitable skills and caliber are available for tasks and activities as required.

Roles and Responsibilities:

Daily tasks and delivery expectation 

 
  • Support the allocation of CSS to client engagements, ensuring alignment with the firm's strategic priorities and planned business metrics.

 
  • Participate in continuous planning activities, proactively managing and scheduling resources to meet Firm utilization targets, focusing on staff leverage and peak season metrics.

 
  • Gather information on staff career planning/goals, strengths, and areas of opportunity to aid in allocating the right staff to the right client at the right time.

 
  • Assist in resolving unassigned clients and reallocations for new joiners and leavers.

 
  • Create standard productivity reports and provide recommendations on workload balancing, improvement of utilization, and other necessary actions.

 
  • Proactively manage and analyze staff availability, communicating with regional counterparts to promote sharing resources across business units and territories.

 
  • Create and analyze monthly financial results, partnering with local leadership to provide recommendations and solutions on various operational matters, including utilization, chargeable hours, and headcount.

 
  • Working knowledge of RM technology, including TalentLink Staffing & Deployment, supporting assignment planning allocations, forecasting, and reporting.

 
  • Support and deliver training to all staff on the use of TalentLink modules and timesheet management systems.

 
  • Leveraging tools from Onboarding teams to support the integration of all types of workforce into their respective teams and to the firm.

 

Expected Skills:

Specific learned abilities or technical skills 

 
  • experience in the tech landscape (e.g., software developers, data analysts, cybersecurity specialists). 

  • Computer literate with strong working knowledge of Excel. Power BI knowledge an advantage

  • Strong relationship & stakeholder management experience; ability to interact with people at all levels and able to influence, challenge and negotiate effectively 

Expected Competencies:

Values, behaviors & attitude

  • Highly organised with exceptional attention to detail

  • A willingness to get in the detail of what is going on in your team, but also to see the wider picture

  • Hands on approach with ability to juggle several tasks at once

  • Demonstrate an ability to work on detail and identify discrepancies in short timescales

  • A diligent and conscientious approach to carrying out work is essential

  • Proactive and creative approach to problem solving

  • Outgoing personality with a positive outlook and a strong team-working bias

  • An ability to understand different working styles, approaches and audiences. In response adapting correspondence, conversations and tactics accordingly

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

Bachelor’s degree in related field.

Years of 

Experience:

3 to 5 years of workforce planning, resourcing, recruitment or project management experience, ideally from within professional services or a corporate environment.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

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