Technical Account Manager (Boston) (f/m/d)

3 Days ago • All levels

About the job

Summary_{By Outscal}

Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index).

Home to an advanced tech stack, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the AppLike Group ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with.

Our US HQ launched in the beginning of 2023. Since its inception the US office has played a critical role in adjoe’s massive year-over-year growth, and we’ve continued to grow our investment in the US as a key source of future growth. Be the next tech-driven, ambitious talent to join our growing US team!

Meet Your Team: Playtime Supply

Playtime Supply is building a unique software solution for app and game developers that puts users’ needs first. Instead of traditional monetization mechanisms, Playtime builds an engaging ad experience in which users can play and earn rewards for various new mobile games in Playtime. To predict which mobile game will best suit a user, the team has introduced ML algorithms.

To build this rewarded experience, adjoe’s backend reliably handles more than 200 million users – remaining stable despite impressive growth in the user base. And imagine this: adjoe’s Golang event consumer applications assign rewards equivalent to 700 months of time spent in Playtime every day to its users.

The software depends on two main components.

1) adjoe’s Android mobile SDK – written in a combination of Java and Kotlin – which can be bundled by developers in their apps.

2) The team’s highly scalable Golang backend, which is hosted on AWS and is otherwise responsible for developing a modern React (TypeScript) dashboard that provides adjoe’s clients and Business team colleagues with fast-loading insights.

What You Will Do:

Manage the technical onboarding of our newest app partners and ensure a smooth implementation process.
Become the link between various stakeholders, teams, and clients to provide clients with solutions to maximize their business goals.
Assist the supply business team by providing them with data-driven insights into how they can reach their KPIs based on the analysis, aggregation, and visualization of adjoe’s data.
Put on your detective hat and support publishers with issues they may face when integrating adjoe, ranging all the way from basic issues in their mobile app code to fine-tuning configurations.
Proactively identify integration issues that publishers may face and work with the product team to create solutions for these issues.
Contribute to maintaining easy-to-understand documentation of the integration process.
Be part of an international English-speaking team dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users.

Who You Are:

You have a skill for communicating complex technical information to business teams and partners.
You are able to turn data into clear and actionable insights and document these in understandable spreadsheets or wiki pages to drive business growth.
You thrive in a team environment and are an excellent cross-team communicator.
You have excellent analytical and communication skills and can use SQL to query databases.
Basic Knowledge of HTML and JavaScript & you know you don't eat cookies in IT.
You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don’t work.
Plus: You are familiar with Java or have experience building your own apps.

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