Technical Adoption Specialist

1 Month ago • 5-6 Years

Job Summary

Job Description

The Technical Adoption Specialist will act as a trusted technical advisor to customers, helping them optimize their product investment and achieve business outcomes. Responsibilities include delivering coaching sessions, demonstrating product expertise, and creating digital content to drive successful adoption of Autodesk solutions. The role involves working closely with medium and large enterprise customers worldwide to maximize the use and adoption of Autodesk solutions, ensuring they achieve their business goals. This role requires a deep understanding of civil engineering principles and proficiency in relevant software, such as Autodesk Civil 3D and AutoCAD, to support customer needs and drive successful outcomes.
Must have:
  • Fluency in English and German
  • Expert knowledge of Autodesk Civil 3D and AutoCAD
  • 5-6 years Civil Engineering experience
  • Bachelor’s degree in civil engineering
  • Public speaking/presentation skills
Good to have:
  • Knowledge of Autodesk Construction Cloud
  • Knowledge of Autodesk Map 3D
  • Knowledge of GIS

Job Details

Job Requisition ID #

25WD89492

Position overview

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.  

We are looking for a professional from Civil Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.  

You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.   

The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers.  We do this by helping our customers achieve their business goals while maximizing the use and adoption of our solutions

Responsibilities 

  • Deliver live coaching sessions to drive adoption of Autodesk Solutions  

  • Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology  

  • Build, maintain and deliver packaged service offerings to increase customer success and new product adoption  

  • Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions  

  • Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges  

Minimum Qualifications  

  • Fluency in English and German required

  • Expert knowledge of Autodesk Civil 3D and Autodesk AutoCAD in a production environment  

  • 5 – 6 years Civil Engineering or related field experience  

  • Advanced knowledge of the industry needs and workflows  

  • Bachelor’s degree in civil engineering 

  • Public speaking/presentation skills

  • Additional knowledge of Autodesk Construction Cloud, Autodesk Map 3D, and GIS is beneficial  

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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