Technical Associate Product Manager (Integration)

We’re hiring a Technical Associate Product Manager to help scale our Agentic platform— AI Assist by integrating with third-party systems like Workday, SuccessFactors, Keka, UKG and ServiceNow to automate workflows for our users.

This role sits at the intersection of product management and engineering. You’ll own the building blocks—APIs, workflow templates, authentication setups, and extensibility frameworks—that make our chatbot smart enough to talk to complex systems and automate high-value user actions. You’ll work with engineers, designers, and customer teams to ship secure, scalable, and reusable integrations that can be configured per customer need.

You should have a strong technical foundation: you’ve either shipped production APIs yourself or worked shoulder-to-shoulder with developers on integration-heavy features.

No. of Positions- 1

What will you be doing? 

1. Collaborate with Sales and prospects – join discovery calls to assess integration feasibility, gather technical requirements, and shape early-stage solutions that align with our product capabilities.

2. Drive customer implementation and launch – own post-sale project execution: define launch plans, coordinate with internal engineers and customer IT teams, assign action items, manage blockers, and ensure successful go-live.

3. Balance build vs reuse vs buy – evaluate whether a requested integration requires net-new development, can be handled by existing templates, or is better served via iPaaS tools.

4. Own the integration backlog – maintain an up-to-date list of all requested and in-progress workflows, rank items by customer impact and dev effort, and ensure the top priorities are clearly scoped and ready for each sprint.; keep Jira squeaky’clean.

5. Write technical specifications – define API request/response formats, expected headers, authentication flows, error-handling logic, and edge-case behaviours. Include sequence diagrams and retry strategies where applicable.

6. Prototype in Postman & code – build working API call chains using tools like Postman and Python/Javascript scripts to validate endpoint behaviour, simulate user flows, and provide engineers with reproducible examples for faster hand-off.

7. Run UAT with customers – set up test scenarios and sandbox users, walk through each workflow step with real input values, confirm integration success criteria, and capture evidence for stakeholder approval.

Who will you work with?
Aditya,Gaurav, and of course, the rest of the jovial inFeedo team.