Technical Business Analyst - eCommerce

1 Month ago • 3 Years + • Product Management • $120,000 PA - $150,000 PA

Job Summary

Job Description

The Technical Business Analyst will be a subject matter expert driving eCommerce process improvements. Responsibilities include capturing and prioritizing digital workstream backlogs, collaborating with multiple teams and product managers, maintaining transparent communication with stakeholders, and serving as the voice of the customer. The role involves managing multiple tasks, participating in Agile meetings, following established procedures, developing project plans (requirements gathering, UAT, communication), ensuring system updates and documentation, and adhering to IT standards. Strong analytical, problem-solving, organizational, and communication skills are essential. Experience with eCommerce solutions and Agile methodologies is preferred.
Must have:
  • Strong analytical & problem-solving skills
  • Impeccable organizational & communication skills
  • Agile experience
  • eCommerce solutions expertise
  • Requirements gathering & UAT
  • Stakeholder communication
Good to have:
  • JIRA & Confluence experience

Job Details

Job Info

  • Job Identification 8185
  • Posting Date 03/13/2025, 06:28 PM
  • Locations 115 North McCarthy Blvd., Milpitas, CA, 95035, US
  • Degree Level Bachelor's Degree
  • Job Schedule Full time

Job Description

The Technical Business Analyst will require strong analytical and problem-solving skills, and impeccable organizational, time management, and communication skills, both oral and written.

This position will partner with IT leadership to provide oversight into eCommerce projects and help in tracking project deliverables. The ideal candidate will be able to significantly drive project activities across requirements gathering, data analysis, integration and in the preparation, visualization, and presentation of to-be solutions.

This is an on-site role which is based in Milpitas, CA.

 

Position Summary, Responsibilities, and Expectations:

  • Be a subject matter expert to inform and drive forward strategic and process improvement initiatives for eCommerce.
  • Capture, refine, prioritize, and maintain the digital workstream backlog, including features, and acceptance criteria in user stories.
  • Work with multiple teams and product managers to help build the right digital product, in line with our roadmap.
  • Maintain continuous and transparent communication with stakeholders to prioritize the workstream backlog and demonstrate development efforts via product demos.
  • Provide timely input to leadership for necessary changes or delays that could affect the roadmap.
  • Serve as a voice of the customer to our delivery teams, demonstrating the customer’s perspective across the product / solution journey.
  • Manage and prioritize multiple activities/tasks and coordinate various channels of communication at the same time.
  • Participate in daily standup meetings, backlog grooming sessions, sprint reviews and retrospective meetings.
  • Follow established procedures and recommend changes to improve processes.
  • Develop and execute on plans for critical projects including requirements gathering, user acceptance testing, and business communication activities.
  • Ensure that configurations, system features and documentations are appropriately updated.
  • Adhere to the organization’s IT standards.

Essential Skills and Experience:

  • Focus on details, be organized, and be service-oriented.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Consider the relative costs and benefits of potential actions to choose the most appropriate one.
  • Understand the impact of new information for both current and future problem-solving and decision-making.
  • Perform effectively with and without supervision, either independently or as a team member.
  • Acquire knowledge of supported applications.
  • Maintain the confidentiality of information and systems.
  • Use excellent interpersonal, written, and oral communication skills.
  • Employ strong customer service and presentation skills.
  • Execute on other duties as assigned.

Preferred skills:

  • 3+ years of experience as a Business/Technical Analyst on eCommerce solutions.
  • In-depth knowledge of Agile processes and principles.
  • Experience in using JIRA and Confluence.
  • Ability to analyze and research systems issues and products as required.
  • Exceptional analytical skills and attention to detail.

Education:

  • Bachelor's degree in Computer Science, Management Information Systems, or related technical domain.

For roles that are based at our headquarters in Milpitas, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future.  

Annual Salary Range $120,000—$150,000 USD

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About The Company

Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans.


CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries.


CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.

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