Technical Consultant - Adobe Analytics

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
DIPA (Data and Insights Platform Analytics) Sr Consultant position is an Innovation and Solution incubation role requiring both technical and business/marketing knowledge and skills. DIPA Sr Consultant will work with multiple stakeholders from 1) Global practice teams 2) Implementation teams 3) Product engineering teams. The responsibilities include but not limited to deep dive into emerging product roadmap, trending customer problems and derive referential deliverables to Implementation teams . The referential deliverables will give the solutions from use cases derived out of research. DIPA Sr Consultant should be able to narrate play books, white papers, create proof of technology. In addition, consultant help each client architect and implement best in class web analytic setup throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. He/she will also be responsible to contribute to overall digital strategy and derive and setup Analytics product integration with other products to solve key business use-cases. It is an evangelist role with constant focus on research, learning and demonstrating capabilities and enabling teams.
What you'll Do
• Gain an in-depth knowledge of various client’s website architecture, business model, and online marketing strategy
• Work with global practice team stakeholders on emerging innovation and solution needs, partner in creating road maps.
• Ability to derive a clear quarter wise backlog from the high level roadmap. Create detail plan with clear outcomes and timelines.
• Design customized solutions and technical tag implementation strategies
• Setup the platform in Adobe Launch and DTM
• Generate customized web analytic collection code and assist with its implementation and deployment directly on the site or through tag management platform
• Validate and debug implementation and follow through on issues until resolved
• Light manipulation of JavaScript as needed to customize web analytic solutions
• Advise key stakeholders and drive client success based on clients most important business drivers
• Provide expert services on data sources, data connectors, report builders, heartbeat tracking, app setup (acquisition links, push notification, triggers, etc.,)
• Help setup integration across other Adobe experience cloud products and external products
• Interact frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executives
• Communicate confidently and proactively with customers throughout the project life cycle
• Manage multiple client engagements simultaneously
• Manage customer expectations appropriately and keep projects on schedule and within scope
• Become an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businesses
• Work to educate clients on the best practices in relation to their specific industry and key business requirements
• Keep accurate daily records of client billable time
• Technical writing and PowerPoint presentation creation Additional Responsibilities:
• Act as a technical lead point of contact with Digital Marketing Consultants
• Innovation is the key for Sr Consultants. Ideate and work with different teams to deliver new solutions
• Connect with product BU/Engineering team to share new ideas and to provide feature requests
• Work with other Consultants to make recommendations in regards to Adobe experience cloud technical implementations
• Build technical/business relationships with Adobe Consultants maintaining the highest level of professionalism.
• Work and collaborate with Adobe internal teams and client partner relationships.
• Support additional team members by mentoring and teaching
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
What you need to succeed
Must have:
• 7+ yrs. of overall experience working in web analytics or a related field
• Bachelor's/Master's degree in Computer Science with equivalent work experience
• Solid understanding of online marketing, tools and technology
• Strong understanding of HTML and web protocols
• Strong-to-advanced JavaScript skills
• Passion for the internet domain and use of technology to solve business problems
• Solid understanding of general business models, concepts and strategies
• Must be self-motivated, responsive, professional and dedicated to customer success
• Possess an innovative, problem-solving, and solutions-oriented mindset
• Exceptional organizational, presentation, and communication skills- both verbal and written
• Demonstrated ability to learn quickly, be a team player, and manage change effectively
• Extensive knowledge of Microsoft Office
Special consideration is given for:
• Previous experience working with Adobe Analytics or similar tools
• Website optimization consulting experience
• Web development experience
• Extensive Flash, ActionScript, or Flex experience
• ERP, Saas, or other software implementation experience
• Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)
Expertise with mobile or social media analytics
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by
colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.
Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

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