Technical Consultant

We are seeking a highly motivated and skilled Technical Consultant to join our team, specializing in OpenText Content Server and OpenText Enterprise Content Management (ECM) solutions. The successful candidate will play a crucial role in implementing, configuring, and supporting OpenText solutions for our clients. This role requires a strong foundation in Java/Groovy programming, basic HTML/CSS/JS skills, and excellent problem-solving and communication abilities.

Key Responsibilities:

• Work closely with clients to understand their business requirements and implement OpenText Content Server and ECM solutions.
• Develop and customize applications using Java and Groovy scripting.
• Use HTML, CSS, and JavaScript to maintain user interfaces within OpenText solutions.
• Provide ongoing technical support and troubleshooting for OpenText platforms.
• Communicate with clients to gather requirements, provide updates, and deliver training.
• Create and maintain technical documentation and support procedures.
• Diagnose and resolve technical issues through analytical thinking.
• Collaborate with cross-functional teams to deliver end-to-end solutions.

Required Skills and Qualifications:

• Basic programming in Java and Groovy.
• Basic HTML, CSS, and JavaScript knowledge.
• Familiarity with RDBMS (Oracle, PostgreSQL, MS SQL) and ability to write simple SQL queries.
• Basic understanding of XML and Apache Tomcat.
• Understanding of local networks and network protocols.
• Administration skills on Windows and UNIX operating systems.
• Experience or familiarity with OpenText Content Server and ECM solutions.
• Experience with ECM/ERP products such as Microsoft SharePoint, IBM FileNet, SAP, Oracle E-Business Suite.
• 2+ years of experience in the IT industry, preferably in ECM-focused roles.
• Strong verbal and written communication in English.
• Analytical problem-solving skills.
• Bachelor’s degree in Computer Science, IT, or related field preferred.
• Experience in technical consultancy roles is a plus.

Personal Attributes:

• Client-focused mindset with a proactive approach.
• Detail-oriented with a commitment to high-quality deliverables.
• Collaborative team player with the ability to work independently.
• Adaptability to learn and work with new tools and technologies.