Technical Program Manager

3 Months ago • All levels • Program Management

Job Summary

Job Description

The Technical Program Manager will oversee IT programs, ensuring successful project completion. They will implement innovative technology solutions, manage technical risks, and provide cross-functional oversight. Responsibilities include program planning, stakeholder engagement, technical leadership, continuous improvement, program governance, resource coordination, and documentation. They will also facilitate discussions, provide technical guidance, and ensure alignment with technical capabilities and resource constraints. This role requires strong leadership, communication, organizational, and analytical skills.
Must have:
  • Understanding of IT infrastructure and architecture.
  • Strong work ethic and solution-oriented mindset.
  • Experience in technical roles
  • Excellent communication skills.
Good to have:
  • Professional certifications (e.g., Certified ScrumMaster (CSM)).
Perks:
  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with competitive company match
  • Excellent health and wellness benefits
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance and fully stocked kitchen
  • Corporate events
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups

Job Details

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (3 days in the office/2 days remote).

About your team:

Interactive Brokers seeks a dynamic and experienced Technical Program Manager to join our fast-growing business. The ideal candidate possesses a thorough understanding of IT infrastructure and architecture, a strong work ethic and is naturally curious, adaptable, and solution-oriented. They must develop a keen understanding of IBKR's IT systems, exchange products, and financial offerings. Key responsibilities include overseeing IT programs, ensuring that the underlying projects are driven to successful completion. You will leverage your background in engineering and technology to implement innovative technology solutions and ensure the seamless delivery of services.

In this role, you will provide cross-functional oversight and alignment of various teams to support product architecture while proactively addressing technical risks or challenges that could impact project success.

 What will be your responsibilities within IBKR: 

  • Program Strategy and Planning: 
    • Develop comprehensive program plans, including timelines, milestones, and resource allocation.
    • Define program objectives, goals and success criteria
    • Align program initiatives with organizational strategy and business goals.
  • Stakeholder Engagement:
    • Serve as the primary point of contact for program stakeholders.
    • Facilitate communication and collaboration between the various IT departments and teams.
    • Provide regular summary updates to management on program status, timelines, risks, and issues
  • Technical Leadership:
    • Facilitate discussions, providing technical guidance and support.
    • Ensure alignment of program goals with technical capabilities and resource constraints.
    • Stay updated with industry trends and best practices to inform program decisions.
  • Continuous Improvement:
    • Identify opportunities for process improvements and implement changes.
    • Foster a culture of continuous learning and development within the program teams.
    • Evaluate program outcomes, summarize results, and apply lessons learned to future programs.
  • Program Governance:
    • Establish and maintain program governance structures and processes.
    • Ensure compliance with organizational policies and standards.
    • Monitor program performance and implement corrective actions as needed.
    • Help develop and curate the IT project portfolio with IT leadership and vision
  • Resource Coordination:
    • Allocate resources across multiple projects within the IT program.
    • Monitor program budgets and ensure financial accountability.
    • Coordinate with project managers and team leads to ensure resource availability and effective utilization.
  • Documentation and Reporting:
    • Maintain comprehensive program documentation, including plans, reports, and records.
    • Prepare and present program reports to senior management and stakeholders.
    • Ensure documentation is accessible and up to date for all team members.
  • Continuous Improvement:
    • Identify opportunities for process improvements and implement enhancements.
    • Foster a culture of continuous learning and development within the program team.
    • Evaluate program outcomes and apply lessons learned to future programs.
  • Project Manager Skills:
    • Collaborate with cross-functional teams, including developers, engineers, and stakeholders, to define project requirements and deliverables.
    • Develop detailed project plans, including timelines, milestones, and resource allocation.
    • Monitor project progress, identify potential risks, and implement mitigation strategies.
    • Communicate project status, updates, and issues to stakeholders and senior management.
    • Ensure adherence to best practices, quality standards, and regulatory requirements.
    • Facilitate project meetings, including kick-offs, status updates, and retrospectives.
    • Foster a collaborative and innovative team environment.

 Which skills are required:

  • Education and Training:
    • A bachelor's degree in a relevant field such as Computer Science, Engineering, Information Technology, or a related discipline is typically required or equivalent employment experience.
    • Professional certifications (e.g., Certified ScrumMaster (CSM)) are strongly desired.
  • Relevant Experience:
    • While not strictly an educational requirement, significant experience in technical roles outside of project management and program management is desired.

 To be successful in this position, you will have the following:

  • Leadership:
    • Ability to inspire and guide teams towards achieving program goals.
    • Strong decision-making and problem-solving capabilities.
  • Communication:
    • Excellent verbal and written communication skills.
    • Ability to convey complex information clearly to both technical and non-technical stakeholders.
  • Organizational Skills:
    • Strong planning and time management abilities.
    • Capability to manage multiple tasks and priorities effectively.
  • Analytical Thinking:
    • Ability to analyze data and make informed decisions.
    • Strong critical thinking skills to solve complex problems

Company Benefits & Perks

  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium.
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snacks
  • Corporate events, including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups

 

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About The Company

Interactive Brokers Group, Inc. (NASDAQ: "IBKR") is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisers, and introducing brokers. For over 40 years, Interactive Brokers has been the pioneer of the electronic trading revolution. We rapidly scaled from a small U.S. options market-maker into a sizable global trading firm by leveraging the power of technology and automation. We are committed to delivering value through technological innovation and providing our clients with unprecedented access to global markets at the lowest cost.

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