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Technical Program Manager, Data Center Operations, Third-Party Data Centers

New South Wales, Australia (On-site)

Technical Program Manager, Data Center Operations, Third-Party Data Centers

1 Hour ago • 5-10 Years • Facilities Management • Operations

About the job

4 skills required for this role

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budget-management

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Job Description

This Technical Program Manager role at Google focuses on the reliable operation of critical systems within third-party data centers. Responsibilities include leading technical projects involving Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS), responding to and resolving critical infrastructure incidents, analyzing operational data to identify trends and drive improvements, and developing dashboards to monitor system health and efficiency. The role requires managing project scope, schedule, budget, and resources, as well as coordinating with vendors and implementing preventative measures. The team manages data centers built by third parties, encompassing various operational models, from Google-operated facilities to those jointly managed with colocation providers. The successful candidate will ensure operational excellence within these complex environments.

Must have:

Bachelor's degree in technical field or equivalent experience
5+ years program/technical project management experience
TS NV1 clearance (Australia)
Lead technical projects (BMS, EPMS)
Respond to and resolve critical infrastructure incidents
Analyze operational data and drive process improvements

Good to have:

Master's degree in Mechanical/Electrical Engineering
10+ years experience in facilities management/data center operations
4+ years experience with BMS controls and SCADA systems
Experience with industrial controls in critical environments
Experience with FactoryTalk and Ignition software
Executive-level communication skills

Minimum qualifications:

Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in program or technical project management.
Successful candidates will be required to obtain TS NV1 clearance under the Australian Government Protective Security Policy Framework (PSPF).

Preferred qualifications:

Master's degree in Mechanical, Electrical, or a related engineering field.
10 years of experience in facilities management, data center operations, or related engineering fields.
4 years of experience with BMS controls and SCADA systems.
Experience with industrial controls in critical environments (e.g., data centers, manufacturing, pharmaceuticals).
Experience with designing, configuring, and troubleshooting BMS and SCADA systems using software like FactoryTalk and Ignition.
Experience with executive-level communication.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The 3rd Party Data Center (3PDC) team within Google Data Centers (GDC) leads data center operations in facilities built by third-parties. These include facilities built to our specs and fully operated by Google (e.g. Jengas), facilities built to meet our SLAs and operated jointly by Google and Colocation providers (e.g., MiniClusters, Edge, nGP, GCVE, and others).

In this role, you'll be responsible for ensuring the reliable operation of critical systems within third-party data centers, responding to incidents, leading improvement projects, and contributing to operational excellence.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Lead technical projects, such as those involving Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). This includes developing project scope, schedule, budget, and resource allocation, as well as managing project execution to ensure timely delivery and quality.
Respond to and resolve incidents related to critical infrastructure, including BMS and EPMS systems. This may involve troubleshooting, coordinating with vendors, and implementing preventative measures.
Collect and analyze operational data, including incident reports and system performance metrics, to identify trends and drive process improvements. Develop dashboards and visualizations to monitor system health, identify optimization opportunities, and make data-backed recommendations to enhance operational efficiency.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.