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Technical Program Manager - Edge Delivery

44 Minutes ago • 3 Years + • Network Engineering

Job Summary

Job Description

ByteDance seeks a Technical Program Manager for its Edge Delivery team in London. Responsibilities include leading the creation of build and maintenance plans for global PoPs, managing operational issues (RMAs, repairs), optimizing PoP build-outs, improving documentation, building new tools, and designing large-scale network projects (dark fiber, leased waves, IP transit, peering, colocation). The role also involves optimizing operational processes and designing more efficient workflows. The ideal candidate has proven experience in network infrastructure, CDN/telecom project management, and managing cross-functional projects, along with technical expertise in telecommunication networks.
Must have:
  • Proven experience in network infrastructure and CDN/telecom project management
  • Cross-functional project management experience
  • Technical expertise in telecommunication networks (Fixed Network, Transmission, IP Technologies)
  • Lead creation of build and maintenance plans for global PoPs
  • Manage operational issues (RMAs, repairs)
Good to have:
  • Bachelor's Degree in Computer Science, Electrical Engineering, or related field
  • Knowledge of co-location infrastructure

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team The Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable. The infrastructure team builds and operates hyper-scale datacenters, as well as a large network of edge POPs around the world, hosting infrastructure services including widely distributed Content Distribution Networks (CDNs). We are actively investing in sourcing multi public cloud vendors for our edge expansion. We are seeking experienced Technical Program Managers to build the enterprise-level multi cloud infrastructure platforms to serve Bytedance products, on top of which developers can easily deploy and manage their applications. Responsibilities: - Lead the creation of the Build and Maintenance Plans for all global Bytedance PoPs. - Work on operational issues including RMA and repairs for all network and server equipment. - Drive and manage multiple projects around optimizing PoP build outs, improving documentation and building new tools. - Design and deliver large-scale network projects composed of dark fiber, leased waves, IP transit and peering circuits, colo space, power, cross connects, point of presence and content delivery networks build. - Work on optimizing operational processes and designing more efficient workflows.
Qualifications
Minimum Qualifications - Proven experience in network infrastructure space, related to solutions and/or project management experience in CDN and/or telecom-related fields. - Proven experience managing cross-functional and/or cross-team projects. - Technical experience in telecommunication networks including Fixed Network, Transmission and IP Technologies (IPT, IX, Peering). Preferred Qualifications - Bachelor's Degree in Computer science, Electrical engineering, Mechanical engineering or any equivalent technical field with relevant work experience. - Minimum 3+ years of experience in edge infrastructure related fields - Knowledge of co-location infrastructure including facilities, site selection, operations. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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