Technical Solutions Engineer, Cloud Databases

1 Month ago • 2 Years + • DevOps

Job Summary

Job Description

As a Technical Solutions Engineer, you'll be part of a global team providing 24x7 support for Google Cloud migrations. You'll troubleshoot technical problems, debug, handle networking and system administration, update documentation, and code/script when needed. You'll work with customers on production databases, ensuring product readiness, availability, and scale. You'll also act as a consultant for internal stakeholders, resolving technical deployment obstacles and improving Google Cloud. This role requires working a shift pattern, including weekends.
Must have:
  • Bachelor's degree in CS/related field or experience
  • 2 years coding experience (Java, C++, Python, etc.) or system design
  • 2 years troubleshooting and customer advocacy experience
  • Experience with SQL, Google App Engine, or cloud networking
  • Fluency in English, Chinese, and Mandarin
Good to have:
  • Experience in technical consulting on database design
  • System/network administration experience (Linux/Unix or Windows)
  • Experience with distributed applications or microservices
  • Experience with cloud-based storage and developer tools

Job Details

Minimum qualifications:

  • Bachelor’s degree in Computer Science, Technology, Engineering, Mathematics, or equivalent practical experience.
  • 2 years of experience coding in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
  • 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
  • Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing.
  • Ability to communicate in English, Chinese and Mandarin fluently, to interact with different regional customers and stakeholders.

Preferred qualifications:

  • Experience in technical consulting on database design and architecture supporting large enterprise customers with high Service-level Objective (SLO) and Service-level Agreement (SLA) requirements.
  • Experience as a system/network administrator working with Linux/Unix or Windows systems, from Kernel to Shell, file systems, and client-server protocols.
  • Experience working with distributed applications or micro-services in a cloud-based environment (e.g., Docker, Kubernetes).
  • Experience working in a dynamic organization with extensive cross-collaboration across functions.
  • Experience with cloud based storage, developer tools, core data structures, and related concepts.
  • Excellent troubleshooting, attention to detail and communication skills.

About the job

As a Technical Solutions Engineer, you will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. You will ensure that we have the necessary tools and processes to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will help drive the success of Google Cloud by understanding and advocating for our customers’ issues. You will be required to work in a shift pattern or non-standard work hours as required. This may include weekend work.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale.
  • Develop an understanding of Google Cloud's Native Databases (e.g., Cloud Spanner, Cloud Bigtable), Managed SQL technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.

Similar Jobs

GoTo Group - Lead Software Engineer (IC)

GoTo Group

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Highspot - Sr. Software Development Engineer, Engineering Excellence (DevOps)

Highspot

Seattle, Washington, United States (Hybrid)
3 Months ago
PwC - Senior Associate_Azure Data Engineer_Data & Analytics_Advisory_PAN  India

PwC

Kolkata, West Bengal, India (On-Site)
8 Months ago
ION - Senior Full Stack Software Developer, Italy

ION

Pisa, Tuscany, Italy (On-Site)
7 Months ago
ARHS - Azure Cloud Architect (m/f)

ARHS

Luxembourg (On-Site)
1 Month ago
Axon - Senior Site Reliability Engineer II

Axon

Seattle, Washington, United States (Remote)
3 Months ago
Wargaming - DevOps Engineer

Wargaming

Belgrade, Serbia (On-Site)
5 Months ago
Warner Bros Games - Staff Software Engineer - Database Engineer with Aurora Postgres

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Logifuture - Senior DevOps Engineer

Logifuture

Vojvodina, Serbia (Remote)
2 Months ago
NVIDIA - Senior Site Reliability Engineer - AI Research Clusters

NVIDIA

Gurugram, Haryana, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Software Engineering Manager, Switchstack software

Google

Sunnyvale, California, United States (On-Site)
1 Month ago
Google - Software Engineering Manager II, Google Photos

Google

Mountain View, California, United States (On-Site)
1 Month ago
SmileGate - Platform Division Store Service Backend Developer

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
2 Months ago
PwC - Senior Associate

PwC

Bhopal, Madhya Pradesh, India (On-Site)
8 Months ago
NVIDIA - Senior Software Video Engineer

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
2 Months ago
Synechron - Java Developer (Spring, Hibernate and SQL Databases)

Synechron

Hyderabad, Telangana, India (On-Site)
1 Month ago
LTI Mindtree - Specialist - Software Engineering

LTI Mindtree

India (On-Site)
1 Month ago
Motive - Software Engineer, Backend

Motive

(Remote)
1 Month ago
Google - Application Engineering Manager, Spaces Engineering

Google

Hyderabad, Telangana, India (On-Site)
1 Month ago
Canva - Backend Software Engineer, Discovery Platform

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

PwC - Corporate Tax Compliance - Part Time roles

PwC

Kilkenny, County Kilkenny, Ireland (On-Site)
7 Months ago
Google - New Business Account Executive, UKI

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Notion - Security Operations Engineer, Detection and Response Team

Notion

Dublin, County Dublin, Ireland (On-Site)
4 Weeks ago
Google - Senior Account Executive, Mid-Market Sales

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Tesla - Sales Advisor

Tesla

Cork, County Cork, Ireland (On-Site)
3 Months ago
VOID Interactive - Animator

VOID Interactive

Ireland (Remote)
2 Months ago
sitecore - Product Security Engineer

sitecore

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Tesla - Mobile Service Technician / Mobile Automotive Mechanic - Cork

Tesla

Cork, County Cork, Ireland (Remote)
3 Months ago
Interactive Brokers - Global Client Associate - French

Interactive Brokers

Dublin, County Dublin, Ireland (On-Site)
7 Months ago
Google - Account Manager, Large Customer Sales

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

Guardian Life - TechOps Engineer

Guardian Life

Gurugram, Haryana, India (On-Site)
8 Months ago
Velotio Technologies - Cloud Security Engineer

Velotio Technologies

Pune, Maharashtra, India (Remote)
2 Months ago
Scopely - Principal DevOps Engineer - Star Trek Fleet Command

Scopely

Dublin, County Dublin, Ireland (Hybrid)
2 Months ago
Brillio - Azure DB Architect - Migration - R01531206

Brillio

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
NVIDIA - Senior Systems Software Engineer, Containers and Kubernetes

NVIDIA

California, United States (Remote)
2 Months ago
Google - Software Engineering Manager II, Namespaces Site Reliability Engineering

Google

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Google - Customer Engineer, Google Cloud

Google

Singapore (On-Site)
1 Month ago
Google - Technical Solutions Engineer, Infrastructure, Serverless

Google

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Epic Games - Senior DevOps Programmer

Epic Games

Montreal, Quebec, Canada (On-Site)
2 Months ago
GoReel - DevOps Lead

GoReel

Bratislava Region, Slovakia (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Taipei City, Taiwan (On-Site)

Zürich, Zurich, Switzerland (On-Site)

Kirkland, Washington, United States (On-Site)

New Taipei, New Taipei City, Taiwan (On-Site)

Seattle, Washington, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug