Technical Support Engineer (09:00am - 17:30pm CET)
Job Summary
Job Description
Wrike seeks a Technical Support Engineer to provide exceptional support to users of their powerful work management platform. This role requires strong problem-solving skills, excellent communication, and experience with technical troubleshooting. You will be responsible for resolving customer issues, documenting solutions, and contributing to the overall success of the Wrike support team.
Must have:
- Technical Support
- Problem Solving
- Customer Service
- Communication Skills
Good to have:
- ITIL Framework
- Work Management
- Cloud Technologies
- Software Support
Perks:
- Work Management
- Team Collaboration
Job Details
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
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About The Company
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create and exceed goals every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity and free up people to focus on their most purposeful work. With unmatched flexibility, security and intelligence, Wrike is the only work management solution an organization will ever need in order to scale, optimize and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, Tiffany & Co.We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 900 Wrikers around the globe.
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