Technical Support Engineer

11 Months ago • All levels

Job Summary

Job Description

Technical Support Engineer needed to assemble, maintain and troubleshoot gaming machines. Must have experience in soldering, working with electronic circuits and tools.
Must have:
  • Precision Soldering
  • Electronic Circuits
  • Technical Proficiency
  • Manual Work Skills
Good to have:
  • Problem Solving
  • Teamwork Skills
  • Technical Manuals
  • Communication Skills
Perks:
  • Health Insurance
  • Modern Office

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 15,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support.  We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Our technology arm – Evolution Engineering, consists of more than 1000 Engineers working in 8 engineering hubs in agile self-organizing teams with the freedom to experiment and explore. We are hard workers who believe that we are better as a team.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). More information at Evolution.com

Job Description

After training, the Technical Support Engineer will be in charge of assembling and maintaining our machines. The Technical Support Engineer will be responsible for testing, troubleshooting, and repairing gaming equipment, as well as maintaining and upgrading hardware systems. The Technical Support Engineer will work closely with other members of the technical staff to ensure the smooth operation of our products and the satisfaction of our customers.

To succeed at this job, the Technical Support Engineer must be a creative problem solver who can work under pressure and alongside a diverse, international group of colleagues. Working proficiency in English is essential. We are looking for a colleague who enjoys the excitement of starting something new, who is a fast thinker and communicates well. We want the Technical Support Engineer to take ownership of the job at hand and think with us within the security of a long-term job where they can develop their potential.

This is a full-time on-site role for a Technical Support Engineer at our Location near Hoofddorp Central Station .

Responsibilities:

  • Assemble and maintain our gaming machines.
  • Troubleshoot and repair the machines.
  • Work with existing team members to improve the hardware.

Qualifications

  • Experience in precision soldering and working with electronic circuits.
  • Experience working with tools - mechanical and electronics.
  • Technical proficiency and manual work skills.
  • Ability to read and comprehend technical manuals and diagrams.
  • Problem-solving skills and attention to detail.
  • Strong communication and teamwork skills.
  • Good command of English.

Additional Information

What we offer:

  • Entrepreneur culture of the company, which allows you to try new approaches and technologies all the time.
  • Recognition from the business which translates to competitive salaries and a supportive attitude.
  • A healthy mix of startup-like culture of the company, which enables us to try new approaches and technologies and remain on the edge of technological development and enterprise, with stability and supporting functions to help you focus on your job.
  • Modern and developer-friendly delivery processes, including Agile (Scrum / Kanban), JIRA issue tracking, Confluence wiki.
  • Being a part of an international team in a successful, publicly traded company.
  • Health insurance, contemporary office environment, tech conference attendance, training, hackathons, and other benefits and perks.

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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