Technical Support Specialist

7 Months ago • 3-3 Years • Administrative

Job Summary

Job Description

As a Technical Support Specialist, you will be responsible for the installation, configuration, repair, and maintenance of IT equipment in live studio environments. You will also perform technical quality assurance, prepare reports, and follow established protocols. This role involves configuring, installing, and maintaining video mixers, signal converters, splitters, and other video devices. You will be responsible for the installation and maintenance of network equipment and cabling in studios, including low voltage, data, SDI, and optical fiber. Additionally, you will install, calibrate, and maintain video walls, promotional tablets, and monitors to ensure content is displayed in the desired quality. Other duties include the installation and administration of CCTV cameras and servers, ensuring compliance with company standards and procedures. You will be responsible for accurate and timely execution of tasks, ensuring compliance and accuracy of information provided. This role requires strong technical skills in telecommunications and information technology, along with proficiency in network and video cable management. Experience with patching machines, labeling machines, ethernet (RJ45), and coaxial (SDI) crimping tools is essential. You must possess a high sense of responsibility, the ability to follow instructions accurately, and a collaborative team spirit.
Must have:
  • Higher education in Telecommunications or Information Technology
  • Professional Working Proficiency in English
  • Deep knowledge and experience of network and video cable management
  • Experience with patching machines, labeling machines, ethernet (RJ45), and coaxial (SDI) crimping tools
  • High sense of responsibility
  • Ability to accurately fulfill direct management orders and work tasks
  • Ability to work in a team
Perks:
  • Competitive remuneration package
  • Comprehensive training
  • Professional and personal development
  • Dynamic working environment
  • Unique opportunity to gain extensive experience
  • Wide exposure to business
  • Friendly working environment

Job Details

Company Description

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 21,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO)

Job Description

 

  • IT equipment installation, configuration, repairs, and maintenance
  • Perform technical quality assurance of live studio environments, prepare necessary report data and fill protocols
  • Video mixers, signal converters, splitters and other video devices configuration, installation, and maintenance
  • Network equipment and cabling installation in studios - low voltage, data, SDI, optical fiber installation and maintenance
  • Video walls, promotional tablets and monitors installation, calibration for content in desired quality
  • Installation and administration of CCTV cameras and servers
  • Perform his/her duties in accordance with standards and procedures established by the company
  • Comply to Internal Policy and instructions
  • Perform job obligations in proper, high quality and timely manner
  • Ensure  compliance and accuracy of the provided information
  • Timely execution of any other reasonable tasks provided by the Direct Manager falling within the held position
  • Replace colleagues during their vacations, sick leaves and other absences, provided that replacement take place during working time and shall not be considered as additional work (overtime)
  • Ensure full attendance at trainings and workshops necessary for job assignments according to the development plan and request of  the Direct Manager
  • Be Responsible for trusted work resources and items
  • Carry out the activities related to person safety

Qualifications

 

  • Higher education in Telecommunications or Information Technology
  • Professional Working Proficiency in English
  • Deep knowledge and experience of network and video cable management, patching machines, labeling machines, ethernet (RJ45) and coaxial (SDI) crimping tools
  • High sense of responsibility
  • The ability to accurately fulfil    the direct management orders and work tasks
  • The ability to work in a team
  • Up to 3 years formal experience in telecommunication, information technology’s, server hardware and video distribution systems

Additional Information

  • Competitive remuneration package
  • Comprehensive training
  • Professional and personal development – Evolution is in a hyper-growth phase and offers multiple career opportunities for high-performing and ambitious talent.
  • Dynamic working environment
  • Unique opportunity to gain extensive experience.
  • Wide exposure to business
  • A friendly working environment

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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