Technical Support Specialist
Job Summary
Job Description
- Technical support for video transmission equipment
- Installation and maintenance of video equipment
- Troubleshooting computers and hardware
- Network and software problem resolution
- 2+ years experience in technical support
- Intermediate English
3 skills required
Job Details
Company Description
Playtech is the leading platform, content and services provider in the online gambling industry, with a clear strategy to benefit our shareholders, customers, colleagues and the environment.
Job Description
- Provide technical support for video transmission equipment, data, optical and network communication systems.
- Perform installation and maintenance of video transmission equipment (video cameras, audio/video cards, cabling, etc.) in accordance with specified procedures.
- Install, administer and troubleshoot computers (laptops), hardware, etc., as requested by management.
- Monitor information systems, diagnose problems and resolve them immediately, informing the line manager of work performed and completion times.
- Respond to internal user calls and troubleshooting, as well as diagnose and resolve software problems.
- Monitor server connections, diagnose and resolve problems, or organize problem aversion.
Qualifications
- Professional technician in Electronics or Computers.
- 02 years of experience as Technical Support.
- Intermediate English Skills
- Installation and troubleshooting of software related to Windows and Microsoft Office.
- Knowledge of administrative networks.
- Availability for on-site work and rotating schedules.
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About The Company
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
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