Technical Support Specialist (Intern)

1 Month ago • Upto 1 Years • Miscellaneous

Job Summary

Job Description

Playtech's Tech Support unit seeks a Technical Support Specialist Intern. Responsibilities include investigating, troubleshooting, and resolving customer concerns; handling critical situations; and communicating with licensees and partners (primarily via email). The ideal candidate possesses strong communication skills, a willingness to learn, and the ability to work effectively in a team. The internship involves routine tasks alongside adaptability to varying situations. Experience in IT and higher education are beneficial.
Must have:
  • Investigate and solve customer issues
  • Strong communication skills
  • Teamwork and willingness to learn
  • Handle critical situations
  • Proficient in English
Good to have:
  • Higher education in a related field
  • Prior experience in IT
Perks:
  • Professional and fun team environment
  • Proper training and knowledge sharing
  • Personal and professional growth
  • Active lifestyle and mental well-being
  • Fun and engaging company events

Job Details

Company Description

About Playtech                                      

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. 
Read more about who we are and what we do here: www.playtechpeople.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 
 

Ready to level up your career?

Playtech‘s Tech Support unit is looking for a Technical Support Specialist Intern with excellent communication and interpersonal skills.

NB! The application period is open until the 22nd of March.

Job Description

Your influential mission. You will...

  • Investigate, troubleshoot, and solve our customers’ various concerns
  • Be ready to expect the unexpected and tackle critical situations
  • Communicate with our licensees and partners in English mainly via emails

Qualifications

Components for success. You...

  • Are interested in the field of IT
  • Have a strong work ethic and the willingness to take responsibility for your work
  • Enjoy working in the team and aren’t afraid to ask for help
  • Possess outstanding communication skills and ability to work effectively in an English-speaking environment 
  • Are ready for routine tasks, but also to adapt to different situations

You'll get extra points for...

  • Having a higher education and/or experience in related field

Thrive in a culture that values...

  • Professional and fun team environment, where we offer you proper training and knowledge sharing
  • Your personal and professional growth
  • Variety a no day is the same
  • Active lifestyle and mental well-being
  • Fun and engaging company events

Additional Information

HOW TO APPLY?
In addition to your CV, please include a brief motivation letter. This should cover your goals, your current experience. 
Additionally, please answer the question: "What are you expecting to gain from the internship?". You can write this in the comment section at the end of the application page (under "Your message to the hiring manager").
 

TECHNICAL SUPPORT TEAM
Technical Support is always in the center when something is happening with Playtech’s software solutions. Our work is ever evolving, we support all products that Playtech has to offer. It brings with it various challenges, but also keeps things fresh.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Similar Jobs

PwC - Senior Associate_Azure Data Enginer_Advisory Corporate_Advisory_Bangalore Millenia

PwC

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Thatgamecompany - Senior Data Scientist, Growth

Thatgamecompany

United States (Remote)
2 Months ago
Riot Games - Insights Analyst II, Wild Rift

Riot Games

Singapore (On-Site)
4 Months ago
PwC - Manager / Senior Manager for EPM & Analytics with SAP

PwC

Zürich, Zurich, Switzerland (On-Site)
5 Months ago
Codeway - Data Analyst Intern

Codeway

İstanbul, Türkiye (On-Site)
2 Months ago
SciPlay - Director of Engineering

SciPlay

Austin, Texas, United States (Hybrid)
1 Month ago
Tesla - Parts Advisor

Tesla

Vittuone, Lombardy, Italy (On-Site)
1 Month ago
Universal Music - Senior Manager, Physical Media Production (Vinyl and Box Sets)

Universal Music

Santa Monica, California, United States (On-Site)
1 Month ago
Tesla - Mechatronics Apprenticeship (m/w/d) 2025

Tesla

Neutraubling, Bavaria, Germany (On-Site)
1 Month ago
Playtech - Online Game Presenter (Portuguese)

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Universal Music - Manager, Data Science, Bilingual (English/Spanish)

Universal Music

Miami Beach, Florida, United States (On-Site)
4 Months ago
Playtech - Global IT Support Specialist (Intern)

Playtech

Tartu, Tartu County, Estonia (On-Site)
1 Month ago
Luxoft - BI Developer (SSIS and SSAS)

Luxoft

Gurugram, Haryana, India (On-Site)
3 Months ago
Scopely - Senior Analyst, Product Strategy

Scopely

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
HP - Machine Learning Engineer

HP

Palo Alto, California, United States (On-Site)
6 Months ago
Trek - Senior Tax Analyst

Trek

Waterloo, Wisconsin, United States (On-Site)
1 Month ago
Fanatee - Product Business Analyst

Fanatee

São Paulo, State Of São Paulo, Brazil (Hybrid)
4 Weeks ago
Bungie - Contract Senior Analyst - Destiny

Bungie

United States (Hybrid)
3 Weeks ago
Visa - Business Associate - Visa Leadership Accelerator Program (For Fresh Graduates)

Visa

Abidjan, Abidjan Autonomous District, Côte D'Ivoire (On-Site)
4 Weeks ago
My Fitness Pal - Data Analytics Engineer III

My Fitness Pal

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Tartu, Tartu County, Estonia

Rush Street Interactive - Senior Frontend Engineer

Rush Street Interactive

Tartu, Tartu County, Estonia (On-Site)
2 Months ago
Playtech - Application Security Engineer (Intern)

Playtech

Tallinn, Harju County, Estonia (On-Site)
3 Weeks ago
Playtech - System Security Engineer Intern

Playtech

Tartu, Tartu County, Estonia (On-Site)
1 Month ago
Playtech - Technical Regulations Project Manager (Intern)

Playtech

Tartu, Tartu County, Estonia (On-Site)
4 Weeks ago
Playtech - Network Reliability Engineer Intern

Playtech

Tallinn, Harju County, Estonia (On-Site)
1 Month ago
Devoted Studios - Operations & Engagement Coordinator

Devoted Studios

Estonia (Remote)
1 Month ago
Plummy games - Lead 2D Marketing Designer

Plummy games

Tallinn, Harju County, Estonia (Remote)
4 Months ago
Playtech - .Net Developer Intern

Playtech

Tallinn, Harju County, Estonia (On-Site)
1 Month ago
Plummy games - Lead 2D Artist

Plummy games

Tallinn, Harju County, Estonia (Remote)
5 Months ago
Playtech - Technical Writer

Playtech

Tartu, Tartu County, Estonia (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Miscellaneous Jobs

Tesla - Delivery Advisor

Tesla

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Tesla - Automotive Mechatronics Technician Apprenticeship (High-Voltage Systems)

Tesla

Memmingen, Bavaria, Germany (On-Site)
1 Month ago
Tesla - Customer Experience Specialist, Vehicle Handover

Tesla

Bristol, England, United Kingdom (On-Site)
1 Month ago
Tesla - Automotive Technician/Service Technician

Tesla

Saint-Priest, Auvergne-Rhône-Alpes, France (On-Site)
1 Month ago
Tesla - Tesla Roadside Support Specialist

Tesla

North Holland, Netherlands (On-Site)
1 Month ago
Mobiloitte - Senior Drupal Developer

Mobiloitte

New Delhi, Delhi, India (On-Site)
1 Month ago
The Walt Disney Company - Special Effects Designer Principal

The Walt Disney Company

Glendale, California, United States (On-Site)
1 Month ago
Tesla - Automotive Mechatronics Technician/Automotive Mechanic

Tesla

Düsseldorf, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
Tesla - Service Technician - Aarhus

Tesla

Aarhus, Denmark (On-Site)
1 Month ago
Tesla - Automotive Mechatronics Technician

Tesla

Zürich, Zurich, Switzerland (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries


Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.


We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.


The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.


Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.


Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.


If you are an ambitious, creative thinker and would like to work for us we want to hear from you!


Website

State Of São Paulo, Brazil (On-Site)

Bensalem, Pennsylvania, United States (On-Site)

Bensalem, Pennsylvania, United States (On-Site)

Bensalem, Pennsylvania, United States (On-Site)

Tartu, Tartu County, Estonia (On-Site)

Tallinn, Harju County, Estonia (On-Site)

Cyprus (On-Site)

Kyiv, Kyiv City, Ukraine (On-Site)

Sofia, Sofia City Province, Bulgaria (On-Site)

View All Jobs

Get notified when new jobs are added by Playtech

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug