Technical Trainer

1 Month ago • 5 Years + • Teaching

Job Summary

Job Description

Domo is seeking a Technical Trainer in Japan to deliver technical product training to customers, partners, and internal stakeholders. The role involves driving adoption and product expertise through high-quality, localized training programs. Key responsibilities include delivering in-person and virtual training on Domo's platform, creating localized content such as presentations and user guides, collaborating with various teams to stay updated on product features, tailoring programs for different audiences, and evaluating training effectiveness. The trainer will also manage the LMS platform, administer training environments, and collaborate with HQ on new courses.
Must have:
  • 5+ years of experience in technical training or enablement in SaaS/technology.
  • Native-level Japanese and business-level English proficiency.
  • Strong presentation and facilitation skills.
  • Experience developing training materials in Japanese.
  • Experience with RDBMS and data processing concepts.
  • Familiarity with modern BI tools.
  • Excellent interpersonal and collaboration skills.
Good to have:
  • Experience with LMS platforms.
  • Experience with e-learning content development.
  • Experience with training measurement techniques.

Job Details

 

COMPANY OVERVIEW

Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.

POSITION SUMMARY

As a Technical Trainer in Japan at Domo, you will play a critical role in delivering technical product training to a variety of audiences including customers, partners, and internal stakeholders. You will help drive adoption, engagement, and product expertise by delivering high-quality, localized training programs that empower users across the Japanese market.

KEY RESPONSIBILITIES

  • Deliver engaging and readily available training contents—both in-person and virtual—on Domo’s platform and tools;
  • Create and maintain localized training content including presentations, hands-on exercises, user guides, and e-learning modules;
  • Work cross-functionally with Product, Engineering, Customer Success, and Sales teams to stay current on new features and product capabilities;
  • Tailor training programs to different audiences, such as end-users, analysts, developers, and administrators;
  • Deliver custom trainings to customers having specific requirements;
  • Evaluate training effectiveness through feedback, surveys, and performance data; iterate to improve outcomes;
  • Manage LMS platform, operations related to trainees and courses;
  • Administration of training environments;
  • Collaborate with HQ to understand new courses and trends;
  • Be an evaluator for certification examinations provided by Domo.

JOB REQUIREMENTS

  • 5+ years of experience delivering technical training or enablement in a SaaS or technology company;
  • Native-level Japanese and business-level English required;
  • Strong presentation and facilitation skills with the ability to simplify complex technical concepts;
  • Proven experience developing training materials in Japanese;
  • Experience of RDBMS, Data processing concepts;
  • Familiarity with modern BI tools;
  • Experience with LMS platforms, e-learning content development, and training measurement techniques;
  • Excellent interpersonal and cross-functional collaboration skills.

Domoは機会均等雇用主です。

#LI-JC1

#LI-Onsite

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