Technical Trainer - French Speaker

5 Months ago • All levels • Teaching

Job Summary

Job Description

Tesla seeks a French-speaking Technical Trainer for its West Region (Belgium, France, Luxembourg, Netherlands). This role requires expertise in delivering technical training solutions, ensuring Tesla's service region provides top-tier ownership experiences. Responsibilities encompass facilitating new hire and continuous technical training (in-person and virtual), mentoring service coaches, collaborating with service managers to address skill gaps, supporting apprentice programs, and contributing to training material development. The ideal candidate possesses strong automotive system knowledge (electric vehicle experience preferred), exceptional communication and facilitation skills, and the ability to travel extensively (60%).
Must have:
  • Strong automotive system knowledge
  • Electric vehicle experience preferred
  • Exceptional communication & facilitation skills
  • 60% travel
  • French fluency
Good to have:
  • Experience with Tesla's infotainment and driver assistance systems

Job Details

What to Expect

Tesla is looking for a Technical Trainer for its West Region (Belgium, France, Luxemburg, Netherlands). The Technical Trainer position requires someone with exceptional ability to deliver learning solutions within their region. The Tesla Technical Trainer will take responsibility for ensuring their Service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on New Hire and Continuous technical training, mentoring and supporting a network of coaches, and partnering closely with local Service Managers to train for skill gaps and elevate the performance of their teams. 

This individual must be creative, proactive, organized, flexible, results-oriented, and have a passion for and understanding of electric vehicles. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor. 

What You’ll Do
  • Facilitate New Hire and Continuous instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards
  • Maintain expert knowledge of the most current product knowledge, systems, methods, techniques, and best practices of Tesla electric vehicles 
  • Support the Content Development team with the creation, revising and/or reviewing training material, as needed 
  • Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, and reviewing training materials
  • Partner with Managers and Coaches to identify and train for skill gap development of employees
  • Serve, coach and mentor a network of Service Coaches to enhance core capabilities and ensure continuous process improvement
  • Support the cross training and upskilling of peer trainers  
What You’ll Bring
  • Equivalent in experience and evidence of exceptional ability 
  • Strong automotive system diagnosis and repair knowledge; with experience of electric vehicles preferred
  • Strong facilitation, coaching, stakeholder management and interpersonal communication skills required. 
  • Excellent verbal and written communication skills, and demonstrated confidence and professionalism in working in a customer-facing role
  • Proactive, flexible, confident, professional, and self-directed in a fast-paced environment. Tech savvy – able to expertly use a full suite of office and learning technologies 
  • Ability to travel at least 60% of the time, with a valid Driver’s License and a valid passport 
  • Experience with Tesla’s infotainment and driver’s assistance systems strongly preferred

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