Technology Project Lead (12-month FTC)

3 Months ago • 6-8 Years • Product Management

Job Summary

Job Description

Lead systems evolution for Disney Parks platform improvements to reservation and booking systems via API integration. Collaborate with the Technical Account Manager and global partners to define project scopes, manage timelines, and deliver progressive technology projects. Responsibilities include crafting technical specifications, building relationships with technology partners, creating project plans, identifying and resolving project risks, and proposing technical solutions. Requires strong business analysis, technical expertise, and experience in managing technology projects within a large organization. On-site work is required 4 days a week.
Must have:
  • Lead & manage technology projects
  • Business analysis & systems support (travel industry preferred)
  • Requirements gathering & shaping systems solutions
  • Experience with JIRA
  • Clear documentation/specifications
  • Strong internal/external collaboration
  • Solution-driven problem-solving
  • Teamwork & independent work
  • High-quality presentations
  • Excellent written & spoken English
Good to have:
  • Knowledge of Disney brand and products
  • Experience supervising/managing direct reports
Perks:
  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry
  • Disney Discounts
  • Excellent parental and guardian leave
  • Employee Resource Groups

Job Details

Job Summary:

About the Role & Team

Alongside the Technical Account Manager, lead systems evolution to deliver Disney Parks platform improvements to reservations and booking systems through API integration.

Act as Lead on the delivery of progressive technology projects, working closely and managing relationships with global partners, defining project scopes and maintaining timelines.

This role will require you to be onsite 4 days a week

What You Will Do

  • Partner with the Technical Account Manager and key partners in crafting technical specifications, collaborating closely with internal team members and external technology partners, from discovery/development through to solution delivery
  • Build, maintain and lead relationships with core technology partners to support key business projects
  • Take the lead on creating defined project requirements to develop and maintain detailed project plans to ensure project work and responsibilities are completed within agreed cost and timescales
  • Be responsible for identifying any risks associated with projects and forming resolutions
  • Demonstrate technical expertise and understanding, plus the ability to analyse and problem solve to propose technical solutions to meet business and project needs
  • Work with the Senior Manager – Ecommerce and Digital on the digital roadmap, providing strategic feedback on technology to meet AOP goals

Required Qualifications & Skills

  • Demonstrable experience of leading and managing technology projects
  • Business analysis and technology systems support background, essential, within travel industry, preferable
  • Proven experience in business analyst or equivalent role, with a focus on requirements gathering and shaping systems solutions, desirable
  • Experience with issue-tracking tools such as JIRA
  • Experience working within a large, matrix organisation
  • Demonstrable experience of writing clear, comprehensive documentation/specifications
  • Background of building relationships with both internal and external collaborators, both domestically and internationally
  • Experience of supervising or managing and developing direct reports
  • Solution driven approach to problem solving, using initiative
  • Able to work as part of an effective team as well as independently whilst supervising a team
  • Ability to build presentations to a high standard in accordance with brand guidelines, and deliver ideas in a clear and compelling manner
  • Strong written and spoken English for business use, crucial, with the ability to effectively present both virtually and face to face, helpful
  • Knowledge of the Disney brand and products and services the Company offers, with the ability to work within brand guidelines

The Perks

  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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