As a Tesla Roadside Support Specialist in Amsterdam, you'll provide crucial assistance to customers experiencing vehicle breakdowns. Your responsibilities include diagnosing vehicle issues, performing root cause analysis, collaborating with service centers, representing Tesla's brand and mission, communicating effectively with customers, making informed decisions based on cost, speed, safety, and customer experience, and maintaining accurate records using CRM software. You'll be the voice of Tesla, handling escalations, and ensuring a memorable customer experience. This role requires excellent communication skills in English and German, along with multitasking abilities and the ability to manage stressful situations. A passion for cars and technology is essential. You'll work flexible shifts, including weekends and holidays.