Test Manager

4 Months ago • All levels

Quality Assurance

Job Description

The Test Manager will join the Technology Center of a Global Investment Bank in the Wealth Management area in Zurich. The team works to provide information and delivery channels to business users for tailoring offers for client needs. The role involves setting up and maintaining Quality Assurance, defining QA concepts, and creating QA Plans. The Test Manager is expected to communicate with senior stakeholders and drive the integration and validation of Unica Suite modules. The ideal candidate should be proactive, dynamic, and capable of solving complex issues.

Good To Have:

Basic understanding of marketing automation software (e.g. Unica, Adobe Campaign)
Basic understanding of cloud environments
CRM (EM/DM)
SAFe
Banking domain experience is a plus.
Experience in MSD Power platform Modules (Customer Insights, Sales, CDM) will be a strong plus

Must Have:

Good understanding of global organizational structure and key functions
Multiyear experience in Quality Assurance or Test Management
Strong understanding of IT Technologies
Excellent communication skills with IT and Business
Strong analytical skills and self-motivated
High level of competence in verbal and written English
Good understanding of business and technical language
Know Scrum framework and ready to work that way
Ready to see SAFe Agile framework as a comfortable environment

Add these skills to join the top 1% applicants for this job

communication

marketing-automation

quality-control

agile-development

azure

microsoft-azure

Project description

We are looking for a motivated Test Manager in Zurich to join Technology Center of Global Investment Bank in Wealth Management area. Team is working on providing the needed information and channels of delivery to business users for tailoring of offers for client needs. Sales and Marketing team is multicultural organisation with main location in Switzerland and team size of 50+ people

Responsibilities

We are looking for a results-oriented top-performer. We need a Test Manager / QM who is conceptually strong and experienced with setting up and maintaining Quality Assurance on program and project level, defining QA Concepts (to ensure that the quality dimension is sufficiently taken into account in a program), QA Plans and appropriate QA Measures. He/she should be proactive, dynamic (driver seat) and able to communicate at mgmt. level.

Key aspect on this position is **communication**. A person that would be working on such position is expected to be able to speak to senior stakeholders including business representatives.

Do you have a knack and a flair for marketing automation? Are you at your best when solving complex issues and joining the dots? We're looking for someone:

to drive the Integration and validation of Unica Suite modules (Platform, Plan, Interact, Journey, Campaign, Optimize) in our Wealth Management ecosystem

having knowledge of and in-depth interest to learn marketing automation processes and associated data dependencies

Work in an agile manner

Analyze requirements, design test plans

Define and implement the test strategy

Maintain and foster relationships with the business and technical stakeholders (i.e. Product Owner, Software Developers, Software Architect, Product Quality Manager) and be responsible for further development of agile testing as part of the quality assurance community of practice.

Coach other team members in quality assurance, test strategy and methods.

Together with your scrum team actively shape and design quality of assurance and testing activities

Support the business during business acceptance test

Generate and share timely test reports/test evidences.

Skills

Must have

Good understanding of global organizational structure and key functions and a good network within one or more banking divisions and/or corporate center functions

Have multiyear experience in Quality Assurance, Test Management or Quality Management area, preferably in banking industry

Strong understanding of IT Technologies; CRM is a technical challenge and requires a technical minded person

Excellent communication skills to form strong relationships with IT and Business

Have strong analytical skills, open minded and self-motivated

High level of competence in verbal and written English

Have very good understanding of business as well as technical language

Know Scrum framework and is ready to work that way

Ready to see SAFe Agile framework as a comfortable environment to work in

Nice to have

Basic understanding of implementation and integration of marketing automation software (e.g. Unica, Adobe Campaign) preferred

Basic understanding of cloud environments (Pivotal Cloud Foundry & Microsoft Azure preferred) & cloud-native applications (e.g. microservice architecture) desired

CRM (EM/DM)

SAFe

Banking domain experience is a plus.

Experience in MSD Power platform Modules (Customer Insights, Sales, CDM) will be a strong plus