Job Summary
Job Description
- Knowledge of Ticketmaster Host and ARCHTICS
- Excellent communication & customer service
- High-pressure environment handling
- Accurate POS transaction processing
- Honesty and integrity
1 skill required
Job Details
Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we hiring?
Responsible for selling tickets and distributing will call (tickets). This role will also assist guests with customer service inquiries as it relates to tickets.
What will you do?
- Conduct Ticket sales, exchanges & refunds as needed.
- Remain current in Ticketmaster Host and ARCHTICS ticketing systems.
- Maintain knowledge of events on sale, ticket discounts and how to access them.
- Must balance sales activity and revenue on a regular basis.
- Participates in special projects and performs other duties as assigned.
What do you need to succeed?
- Must have knowledge of Ticketmaster Host and ARCHTICS ticketing systems.
- This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment.
- Experience with accurate processing of point-of-sales transactions.
- Honesty and integrity are essential to this position.
Special Requirements
- Ability to walk/stand for the duration of the shift.
- Must be available to work a flexible schedule including early mornings, evenings, holidays, and weekends.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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