TnQ Quality Analyst: Live - Trust and Safety - Japan

3 Months ago • All levels • Monetization • Editorial

Job Summary

Job Description

ByteDance is seeking a TnQ Quality Analyst to join its Trust and Safety team in Japan. This role will be responsible for monitoring international short video content quality to ensure community ecological security. Responsibilities include thorough data analysis, feedback problem handling, escalation management, quality inspection reporting, and working closely with other departments. The candidate will also participate in developing quality inspection standards and optimizing processes and system platforms. This role may expose the individual to potentially harmful content, and the company is committed to providing comprehensive support for the well-being of its employees.
Must have:
  • Bachelor's degree or above
  • Short video product user
  • Excellent English and Japanese language skills
  • In-depth knowledge of local customs and culture
  • Strong learning ability
  • Cross-department communication and collaboration skills
  • Ability to work independently
Good to have:
  • Familiarity with office software (Excel, Word)
  • Data processing experience
  • Data analysis capabilities
  • Overseas working/training experience
Perks:
  • Comprehensive support for employee well-being
  • Inclusive work environment

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Responsibilities - Responsible for monitoring international short video content quality to ensure community ecological security. - Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection report. - Work closely & hand in hand with other departments to respond immediately to relevant operation's needs. - Participate in the development of quality inspection standards and continuously optimize the process and system platform.
Qualifications
Minimum Qualifications - Bachelor's degree or above, short video product user. - Excellent language skills (English and Japanese) - In-depth contact with local customs and culture is highly sensitive to social news. - Possess strong learning ability, cross-department communication and collaboration skills. - Able to work under minimal supervision and have strong logic/ common sense related to job nature. Preferred Qualifications - Familiar with office software such as Excel, Word, etc. With data processing experience and other data analysis capabilities are preferred. - Overseas working/ training is a plus. --- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ---

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