Training Operations Coordinator
Job Summary
Job Description
The Training Operations Analyst is responsible for the daily operations of the Saviynt University Learning and Certification program. This role involves setting up in-person and virtual classroom training for employees, partners, and customers globally. Key duties include managing the Learning Management System (LMS) for creating classroom sessions and uploading self-paced video content, enrolling participants in training courses, maintaining and publishing the training calendar, sharing training materials with registered participants, and generating monthly training consumption and customer satisfaction (CSAT) reports using the LMS reporting feature. The analyst will also collaborate with internal stakeholders like Partner Directors, Customer Success Managers, Business Development Managers, and Sales Leaders to ensure timely registrations and will address participant queries related to training registration and certification.
Must have:
- Bachelor's degree
- 2-4 years of experience with an enterprise-grade LMS
- Excellent verbal and written communication skills
- Strong command of Microsoft Office (Excel, SharePoint, Word, PowerPoint)
- Experience facilitating Classroom and Virtual Instructor-led Training and webinars
- Familiarity with business metrics and data reporting systems
Good to have:
- MBA or engineering degree preferred
4 skills required
Job Details
The Training Operations Analyst responsible for the day-to-day operations of the Saviynt University Learning and Certification program.
WHAT YOU WILL BE DOING
- Set up in-person and virtual classroom training for employees, partners, and customers worldwide.
- Manage LMS platform to create classroom sessions and upload on-demand video content for various self-paced courses.
- Enroll participants in various training courses.
- Maintain and publish classroom training calendar.
- Share the training materials and lab details with the registered participants.
- Use the LMS reporting feature to create monthly training consumption and CSAT reports.
- Work with Saviynt’s internal key stakeholders (Partner Directors, Customer Success Managers, Business Development Managers, and Sales Leaders) to complete all registrations before the cut-off dates.
- Respond to participants’ training registration-related and Certification queries.
WHAT YOU BRING
- The candidate must have a bachelor’s degree, and an MBA or engineering degree is preferred.
- 2 to 4 years of experience working with an enterprise-grade Learning Management System (LMS).
- Excellent verbal and written communication skills
- Strong command of Microsoft Office, including Excel, SharePoint, Word and PowerPoint
- Experience in facilitating Classroom and Virtual Instructor-led Training sessions and webinars
- Familiarity with business metrics and measuring impact through data reporting systems.
Similar Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Skill Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Jobs in Bengaluru, Karnataka, India
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Operations Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
