Training Specialist (Fusus)

Your Impact

As a a Training Specialist, you’ll be the subject matter expert on our Fusus product, you'll play a pivotal role in ensuring the NYPD harnesses the full potential of our cutting-edge technology. This is your chance to be part of a rapidly expanding company and empower one of the nation's largest police agencies with mission-critical solutions.

What You’ll Do

Location: Hybrid, New York City, NY
Reports to: Senior Manager, Training
Direct Reports: 0

• The Training Specialist will operate as a dedicated resource expected to work a hybrid schedule for NYPD and perform services 8 hours a day/5 days per week.
• Be an expert on Fusus software solutions
• Work in conjunction with the dedicated Fusus Team assigned to NYPD
• Support NYPD personnel to achieve training objectives for new implementations and software releases.
• Ensure NYPD personnel are successful in maximizing the use of the Fusus platform as a mission-critical tool at all levels within the organization.
• Ensure proper documentation of work products in CRM and project management software tools.
• Ability to present results and customer feedback, including those of a technical nature, to appropriate stakeholders within the Company.

What You Bring

• 3+ years of experience designing, delivering and/or managing public safety software testing, training, and/or implementation projects
• Public safety experience is a plus
• Previous experience working in a Real Time Crime Center preferred
• Proficiency in Microsoft Office products such as Excel, PowerPoint, Word
• Proven experience presenting material in a training environment
• Strong, professional verbal/written communication and presentation skills
• Strong leadership presence, advanced interpersonal skills, and the ability to collaborate with teams and strategic partners to produce value and cultivate an atmosphere of trust and mutual benefit
• Excellent oral, interpersonal, and written communication skills
• Strong team player with the ability to take initiative, work well with others and/or work well independently
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.