Transport Operator M/F Fixed-term contract

Company Description

Pro à Pro, a subsidiary of the METRO Group, is a major player in out-of-home catering (RHD). We supply catering professionals (Restaurateurs and Communities) with their entire range of products (groceries, beverages, fresh products, frozen, hygiene & maintenance...) by providing them with a personalized service that meets each of their demands.

A rapidly expanding company with over 2700 employees, we provide the resources of a large group and the agility of a human-sized company, everywhere in France.

The size and family history of PRO à PRO promote the integration and development of employees.

Pro à Pro is committed to respecting the principles of equity and non-discrimination within its recruitment process and to promoting diversity and the integration of employees with disabilities within its teams.

Job Description

Context:

As part of a 6-month fixed-term contract, we are recruiting a Transport Operator (M/F) for our Chaponnay (69) site.

Role:

Under the responsibility of the Transport Manager, you will manage a team and will be responsible for:

• Planning, adjusting, and optimizing human and material resources according to activity needs.
• Managing annual reviews and ensuring a good social climate.
• Providing technical support to drivers regarding problems encountered during tours.
• Debriefing tours with driver teams.
• Organizing and preparing the driver tour plan using the tour optimization tool.
• Monitoring and controlling transport execution, informing and responding to clients in case of delivery problems, and providing economic and rational solutions within the framework of customer satisfaction.
• Guaranteeing respect for delivery deadlines.
• Ensuring transport after-sales service in interface with the SAV department and exchanging with commercial services on delivery follow-up (field and sedentary).
• Reporting on activity (management of indicators, incidents, consumption, infractions, tour filling, etc.).
• Updating delivery tracking data in dedicated tools.
• Managing the vehicle fleet.
• Reducing the customer credit note rate by increasing the anomaly-free delivery rate through daily/weekly inter-service animation.
• Steering and sustainably decreasing site shrinkage.
• Reliabilizing transport subcontracting (providers and parcel taxis).

Qualifications

Profile:

You ideally have strong experience of 3 years in driver management.

You are curious, recognized for your good interpersonal skills, your rigor, your reactivity, and your ability to work in a team. Your decision-making capacity characterizes you even more.

Freight transport legislation and hygiene and safety rules for food products hold no secrets for you.

You hold a Category C driving license and have knowledge of computer tools.