Tribe Of Phones
Job Summary
Job Description
Presenting Tribe Of Phones, a unique theme-based solution designed to deliver sustained improvements in contact center KPIs by enhancing employee engagement and building a strong performance culture. Created to boost business outcomes, Tribe Of Phones draws inspiration from the renowned Octalysis Gamification Framework, a comprehensive approach that leverages intrinsic motivations to drive behavior and performance. Tribe Of Phones ensures that global best practices are followed across all touchpoints of the agent's lifecycle, from New Hire Training (NHT) to On Floor Operations.
Job Details
Presenting Tribe Of Phones, a unique theme based that delivers sustained improvements in contact center KPIs by enhancing employee engagement and building a strong performance culture. Created to boost business outcomes, Tribe Of Phones draws inspiration from the renowned Octalysis Gamification Framework, a comprehensive approach that leverages the intrinsic motivations of individuals to drive behavior and performance. Tribe Of Phones ensures that global best practices are followed across all touchpoints of the agent’s lifecycle – NHT to On Floor Operations.
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About The Company
The Gamification Company is a unique behavioral transformation company that combines the power of gamification with neuroscience of play and behavioral sciences to design, develop and deliver solutions. We are driven by our mission to build high-impact products and solutions that help solve real-world problems using gamification as a lever.
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